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Arrearage payment reminding outbound method and system

A number and server technology, applied in transmission systems, voice analysis, instruments, etc., can solve the problems of interception of reminder text messages, neglect of reminder information, and poor reminder effect, so as to reduce arrears rates and improve reminder effects. Effect

Pending Publication Date: 2020-09-11
北京思特奇信息技术股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, in the telecommunications field, reminders for arrears are usually sent through SMS reminders, manual telephone reminders, or manual door-to-door reminders. When faced with a large number of arrears users, manual reminders are difficult to meet the demand
[0003] However, there are also many problems in the way of SMS reminders, such as the reminder SMS may be intercepted, the user neglects to check or pays no attention to the reminder information, etc., resulting in a low success rate of reminders and a poor reminder effect

Method used

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  • Arrearage payment reminding outbound method and system
  • Arrearage payment reminding outbound method and system
  • Arrearage payment reminding outbound method and system

Examples

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Embodiment Construction

[0021] The principles and features of the present invention will be described below in conjunction with the accompanying drawings, and the examples given are only used to explain the present invention, and are not intended to limit the scope of the present invention.

[0022] Such as figure 1 As shown, it is a schematic flow chart provided for an embodiment of the outbound call method for arrears payment in the present invention. The outbound call method for arrears payment includes:

[0023] S1, the client determines the arrears number and arrears broadcast content through the BSS system;

[0024] S2, the server initiates a business call to the TTS server to convert the arrears broadcast content into a voice file;

[0025] S3, the server invokes the Huawei voice server to send the voice file to the number in arrears for playback.

[0026] It should be understood that the BSS system may be China Unicom's BSS system, which stores basic information and fee information of each ...

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Abstract

The invention discloses an arrearage payment reminding outbound method and system, and relates to the field of telecommunication services. The method comprises the steps that a client determines an arrearage number and arrearage broadcast content through a BSS system; the server initiates a service to call a TTS server, and converts the arrearage broadcast content into a voice file; and the servercalls the Huawei voice server to send the voice file to the arrearage number for playing. According to the invention, whether the user answers the call and hears the played arrearage payment reminding content can be clearly known, the user can be reminded in a memory deepening mode, and compared with the traditional payment reminding mode, the outbound call payment reminding success rate is 50%-60%, the user arrearage rate is greatly reduced, and the user arrearage payment reminding effect is improved.

Description

technical field [0001] The invention relates to the field of telecommunication services, in particular to an outbound calling method and system for arrears payment. Background technique [0002] At present, in the telecommunications field, reminders for arrears are usually sent through SMS reminders, manual telephone reminders, or manual door-to-door reminders. When faced with a large number of arrears users, manual reminders are difficult to meet the demand. [0003] However, there are also many problems in the way of text message reminders, such as the possibility of interception of reminder text messages, users neglecting to check or not paying attention to the reminder information, etc., resulting in a low success rate of reminders and a poor reminder effect. Contents of the invention [0004] The technical problem to be solved by the present invention is to provide an outbound call method and system for arrears payment in view of the deficiencies in the prior art. ...

Claims

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Application Information

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IPC IPC(8): G10L13/04G10L13/047H04L29/06H04L29/08
CPCG10L13/047H04L67/06H04L67/133
Inventor 邵勇
Owner 北京思特奇信息技术股份有限公司
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