Method and device for uploading cloud printing log and computer storage medium

Abstract

The invention discloses a method and device for uploading a cloud printing log and a computer storage medium, a cloud printer slices a printing log data packet to be uploaded into m pieces of log data, and m is an integer greater than or equal to 2; the cloud printer calculates an information digest algorithm MD5 value of the printing log data packet to be uploaded, and calculates an MD5 value ofthe nth piece of log data and an MD5 value of combined data of previous (n-1) pieces of log data combinations which are successfully uploaded before the nth piece of log data; the cloud printer sendsthe nth piece of log data, the MD5 value of the printing log data packet to be uploaded, the MD5 value of the nth piece of log data and the MD5 value of the combined data formed by combining the firstn-1 pieces of log data to a cloud printing server, so the cloud printing server can perform integrity verification, wherein n is an integer greater than or equal to 1, and n is less than or equal tom. Therefore, when the printer breaks down, a bridge for solving the problem can be built in time, the problem solving efficiency is improved, and the loss of customers is reduced.

Description

technical field [0001] The embodiments of the present application relate to the electronic field, and in particular to a method, device and computer storage medium for uploading cloud print logs. Background technique [0002] The Internet is rapidly becoming popularized, gradually moving from universities and scientific research institutions to enterprises and families, and its function has also evolved from information sharing to a popular means of information dissemination. By using the Internet, the cost has been reduced and more business opportunities have been created, and e-commerce technology has thus been developed, making it gradually become the biggest hotspot of Internet applications. [0003] When conducting e-commerce, printing information such as orders, invoices and product lists has become an indispensable part. In order to print some content, merchants need to purchase printers separately and connect them to mobile phones, computers or tablets. In this way...

AI Technical Summary

Problems solved by technology

[0008] However, although the cloud printer has a log upload mechanism when it fails, it is not real-time, and it is not convenient for engineers to understand the working conditions of the machine when the problem occurs on the cloud server, and the log is difficult to reproduce the problem.

Moreover, when the cloud printer works in an unstable network environment, for example, when working on a 2G network, the signal cannot be guaranteed, and the upload log will often fail, so the log will be uploaded repeatedly, wasting resources

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