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Method and device for troubleshooting

A technology for dealing with faults and operating faults, applied in the direction of transmission systems, electrical components, etc., can solve problems such as failure to provide services normally, impact, etc., to achieve the effect of enhancing user controllability, improving immediacy, and enriching response channels

Active Publication Date: 2022-06-28
BEIJING BAIDU NETCOM SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Therefore, once there is a problem with the service equipment on the cloud and the service cannot be provided normally, it may involve many users and cause a great impact

Method used

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  • Method and device for troubleshooting
  • Method and device for troubleshooting

Examples

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Embodiment Construction

[0018] Exemplary embodiments of the present application are described below with reference to the accompanying drawings, which include various details of the embodiments of the present application to facilitate understanding, and should be considered as exemplary only. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the present application. Also, descriptions of well-known functions and constructions are omitted from the following description for clarity and conciseness.

[0019] It should be noted that the embodiments in the present application and the features of the embodiments may be combined with each other in the case of no conflict. The present application will be described in detail below with reference to the accompanying drawings and in conjunction with the embodiments.

[0020] figure 1 An exemplary system architectur...

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Abstract

The application discloses a method and device for handling faults, and relates to the technical fields of cloud computing and fault processing. The specific implementation method includes: in response to receiving an instance creation request sent by the terminal, creating a primary instance and a standby instance, and running the primary instance, wherein the primary instance and the standby instance are used by the server to provide services to the terminal, and each instance is used for The at least two service nodes that provide services correspond to each other; in response to receiving the node switching request sent by the terminal in response to determining that the main instance has an operation failure, at least one service node that provides services to the terminal will be replaced by at least one service node corresponding to the main instance The node is switched to at least one service node corresponding to the standby instance; at least one service node corresponding to the standby instance is running. The present application allows terminal equipment to participate in service fault handling, enriches response methods to service faults, improves the immediacy of handling service faults, and enhances user controllability of services.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to the technical field of cloud computing and fault handling, and in particular, to a method and apparatus for handling faults. Background technique [0002] At present, cloud services are becoming more and more popular. As customers' services are gradually migrated to the cloud, business stability has become the focus of customers. Problems such as equipment downtime or equipment communication failure are common problems in cloud services. Because there are many users of the application, the amount of data is often massive. Therefore, once there is a problem with the service equipment on the cloud and the service cannot be provided normally, many users may be involved, causing a great impact. [0003] Cloud service devices usually have certain fault handling capabilities, such as multiple backups to avoid failure to provide services when the main device is down. SUM...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L41/0663H04L41/0654
CPCH04L41/0663H04L41/0654
Inventor 李昂
Owner BEIJING BAIDU NETCOM SCI & TECH CO LTD