Information auditing method based on real-time questions and answers

A technology for auditors and users, applied in speech analysis, transmission system, semantic analysis, etc., can solve the problems of reducing the efficiency and accuracy of information auditing, time-consuming, difficult to ensure smooth and natural communication process, etc., to achieve easy calling, consulting, and production Accurate, eliminate the effect of human factors

Pending Publication Date: 2021-01-05
上海印闪网络科技有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Some robot voice review needs to convert the voice into text first, and then match the text in the pre-maintained fraud dictionary. The intermediate conversion process is time-consuming, and it

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  • Information auditing method based on real-time questions and answers
  • Information auditing method based on real-time questions and answers
  • Information auditing method based on real-time questions and answers

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[0034]The present invention will be further described in detail below in conjunction with the drawings.

[0035]Referencefigure 1 , Is the information review method based on real-time question and answer disclosed in the present invention, and the information review method based on real-time question and answer includes the following steps:

[0036]Step S1: After receiving the user's application materials, the information reviewer calls the user through the client, and the user connects to the review phone;

[0037]Step S2: The auditor terminal application collects the user's voice throughout the process;

[0038]Step S3: The auditor application converts the voice into text in real time, and at the same time transmits the voice behavior data to the server, and the server analyzes the voice behavior data and gives a reliability index;

[0039]Step S4: The information reviewer comprehensively judges the reliability based on the communication with the user, the converted text and the reliability inde...

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Abstract

The invention relates to an information auditing method based on real-time questions and answers, and the method comprises the following steps: S1, an information auditing person calls a user througha client after the information auditing person receives application data of the user, and the user gets through an auditing call; s2, the auditor side application collects the voice of the user in thewhole process; s3, the auditor side application converts the voice into characters in real time and transmits the voice behavior data to a server, and the server analyzes the voice behavior data andgives a reliability index; s4, the information auditor comprehensively judges the reliability according to the characters converted from the communication with the user and the reliability index, andgives a final judgment result; and S5, the server stores the voice, the characters and the reliability index information in the auditing process for archiving. Real-time audios are introduced into a remote information auditing scene, the reaction performance of a questioner in real-time questioning and answering serves as an important consideration of auditing, and the efficiency and accuracy of information auditing are effectively improved.

Description

technical field [0001] The invention relates to the technical field of information review, in particular to an information review method based on real-time questions and answers. Background technique [0002] Internet loans refer to loans provided by Internet companies to customers through the loan companies controlled by them through the Internet. Online loans should abide by the existing regulatory provisions of loan companies, give full play to the advantages of online loans, and strive to reduce financing costs for customers. [0003] In loan and other information review scenarios that need to prevent fraud, after face-to-face review at the counter and telephone review, it has played a certain role in preventing risks such as fraud. [0004] In the existing technology, the face-to-face review at the counter is often inconvenient, and the time and place of the review need to be agreed in advance, and there may be temporary time conflicts, which are relatively uncontrolla...

Claims

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Application Information

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IPC IPC(8): G06Q10/10G06Q40/02G10L15/26H04L29/08G06Q10/06G06F40/30
CPCG06Q10/103G10L15/26G06Q10/06393G06F40/30H04L67/10G06Q40/03
Inventor 王驰边前卫曾天宇张盛业吕泽辉
Owner 上海印闪网络科技有限公司
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