User order processing method and device, storage medium and server

Abstract

The embodiment of the invention provides a user order processing method and device, a storage medium and a server. According to the technical scheme provided by the embodiment of the invention, the address data of the user order is divided into multiple levels of address fields by acquiring the address data of the user order, and according to the result of judging whether the multiple levels of address fields comprise the address fields of the specified level or not, a first similarity is generated according to the address field of the specified level, a second similarity is generated according to the address field of the previous level of the specified level, and the user order is processed according to the first similarity and the second similarity; or the third similarity and the fourthsimilarity are calculated according to the address fields of multiple levels, and the user order is processed according to the third similarity and the fourth similarity, so that the retrieval efficiency of the address data is improved, the user can place an order conveniently, and the user order processing efficiency is improved.

Description

【Technical field】 [0001] The present invention relates to the technical field of communication, and in particular to a user order processing method, device, storage medium and server. 【Background technique】 [0002] The ordering and handling of broadband services is one of the important services of the current home business, and its handling has the characteristics of long process and complex home address selection. Since the broadband service needs to be installed at the door for the user, it is necessary to accurately enter the user's home address in the system when the user orders the broadband service and products. The selection of broadband installation address has the current situation of high complexity, complicated data, and difficult selection. An excellent address home address selection plan plays an important role in simplifying the entire business process. [0003] In the existing scheme, the entire province-wide household resource coverage address is uniformly...

AI Technical Summary

Problems solved by technology

[0004] The present invention provides a user order processing system, which can solve the problems in the prior art due to the huge data magnitude and the limited address splitting strategy, which requires accurate input of retrieval information during the query process, resulting in low query efficiency

In addition, in the process of ordering broadband services, the address data of user orders needs to be accurately entered, which leads to more complicated user client operations and greatly reduces the efficiency of user business processing.

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