Power consumer cost management method
A cost management and power user technology, applied in data processing applications, instruments, character and pattern recognition, etc., can solve the problems of poor customized differentiated service capability and low degree of refinement of cost management, and achieve the effect of saving resources
Pending Publication Date: 2021-01-05
SHENZHEN POWER SUPPLY BUREAU
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Problems solved by technology
[0005] The purpose of the present invention is to propose a cost management method for power users to solve the technical problems of low level of refinement of existing cost management and poor ability to customize differentiated services
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[0023] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.
[0024] Such as figure 1 As shown in FIG. 1 , it is a schematic diagram of an embodiment of a power user cost management method provided by the present invention. In this embodiment, the method includes the steps of:
[0025] Step S1, obtain the credit rating data of the user to be processed and the side data of the user; the credit rating includes high risk, medium risk or low risk; it can be understood that the side data is a measurement index for confirming and measuring service costs, that is, customer The cost driver for the service.
[0026] In a specific embodiment, the collected side data includes at least the number of times of installation and change, the number of meter reading charges, the number and time data of emergency repairs, the data of electri...
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The invention provides a power consumer cost management method, which comprises the steps of S1, acquiring credit rating data of a to-be-processed user and side data of the user; wherein the credit rating comprises a high risk, a medium risk or a low risk; S2, performing abnormal data processing on the side data, filtering interference data in the side data, and filling corresponding missing values; S3, performing feature value conversion on the side data after abnormal data processing according to a first preset rule to obtain a feature conversion result, and dividing the cost level of the to-be-processed user according to the feature conversion result, wherein the cost level comprises high cost or low cost; and S4, according to the credit rating and the cost rating of the to-be-processeduser, determining a service rating of the to-be-processed user according to a second preset rule; wherein the service level includes reservation customers, general customers, potential customers, orimportant customers. According to the invention, the service cost management is refined, each customer is reasonably shared and sold, and differentiated service strategies are formulated.
Description
technical field [0001] The invention relates to the technical field of power system automation, in particular to a cost management method for power users. Background technique [0002] The good service of the enterprise will not only bring many customers, a broad market and considerable profits to the enterprise, but also play an extremely important role in establishing the corporate image and product reputation. No matter what kind of differentiation tool a company uses, it should understand and meet the needs of the target market. Therefore, enterprises should designate corresponding resource allocation strategies based on customers' service management cost consumption, formulate differentiated service strategies based on customer value and resource allocation, and more reasonably reflect the costs that power customers should share in various service operations. According to the secondary analysis of the cause of the problem, the service strategy can be adjusted appropria...
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IPC IPC(8): G06Q50/06G06Q10/06G06K9/62
CPCG06Q50/06G06Q10/0635G06F18/24
Inventor 徐惠陈琳林磊罗陆宁刘家学黄媚李艳王婷婷郭悦徐艳如陈诚刘安琪张洵黎怡均罗益会陈辉付婷婷黄公跃林思远方力谦赵峻莫屾严玉婷孙梦龙杨蕴琳
Owner SHENZHEN POWER SUPPLY BUREAU