RPA-based application program operation method and device, and storage medium
A technology of application programs and operation methods, which is applied in the field of financial technology, can solve problems such as high failure rate of task execution and application program positioning failure, and achieve the effects of high compatibility, increased success rate, and guaranteed successful positioning
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[0046] First of all, the relevant nouns involved in this application are introduced:
[0047] RPA: It is a type of automation software tool, which can use and understand the existing applications of the enterprise through the user interface, and automate the routine operations based on rules. It can simulate the operation of humans on the computer through specific "robot software", according to the rules. Automate task processes.
[0048] figure 1 It is a system architecture diagram of information processing in the prior art, such as figure 1As shown, currently in the field of unified customer service, the user 101 can obtain customer service through various channels, such as sending a message through a small program or an H5 page 102, and sending a message to The message processing platform 108, the message processing platform 108 sends the processed message to the customer service processing platform 110, or the user 101 can use the terminal device 103 to send the message ...
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