Double-recording service broadcasting method and device and storage medium

Abstract

The invention discloses a double-recording service broadcasting method and device and a storage medium, and the method comprises the steps: obtaining corresponding verbal skill information according to a service scene selected by a user; carrying out the text type classification according to the number of characters of the verbal skill information; carrying out the voice conversion on the classified text; automatically broadcasting the converted voice file to a user and realizing character linkage during broadcasting; and finally performing video recording on the whole broadcasting process togenerate a video corresponding to the current service broadcasting. By using the technical scheme of the invention, the corresponding voice text can be generated in real time, and the user experienceduring double-recording service handling is improved through the linkage of audio playing and character animation. Besides, in the whole broadcasting process, a corresponding video is generated in a video recording mode, and when auditing personnel carry out service auditing in the later period, the recorded video can be called and played back, so that tracing of the service handling process is realized.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a method, device and storage medium for broadcasting dual-recording services. Background technique [0002] In response to the needs of financial fields and other industries for audio recording, video recording, and broadcast risk disclosure in the process of financial product transactions, the traditional handling mode requires risk disclosure and purchase willingness confirmation with customers during double recording business processing. In the prior art, business personnel read aloud manually, or broadcast corresponding business information automatically, and confirm the information with customers after reading or broadcasting. [0003] In the prior art, business processing requires a large number of staff, and manual reading may cause misreading and omissions, and the efficiency of reading aloud will also affect the efficiency of business processing. Although auto...

AI Technical Summary

Problems solved by technology

[0003] In the existing technology, business processing requires a large number of staff, and manual reading will cause misreading and omissions, and the efficiency of reading aloud will also affect the efficiency of business processing

Although automatic voice playback can solve the problem of manual reading aloud, it needs to make voice files in advance, which cannot meet the needs of speech content numbering according to different business scenarios. If voice files are created for each business scenario, the capacity of voice files will be large , will also cause problems such as labor cost, time cost and broadcast efficiency

In addition, financial product transactions often require personalized customization, business types and business products are highly optional, and pre-made voice files are not suitable for personalized customization business

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