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Question answering method and device, electronic equipment and computer readable medium

A technology of questions and answers, applied in the fields of computer-readable media, question-and-answer methods, and devices, can solve problems such as high human cost of intelligent question-and-answer, low information coverage of intelligent question-and-answer scenarios, etc., to achieve wide coverage of questions, improve information coverage, The effect of reducing labor costs

Pending Publication Date: 2021-03-23
BEIJING SANKUAI ONLINE TECH CO LTD
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  • Claims
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AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present application proposes a question-and-answer method, device, electronic device, and computer-readable medium to solve the technical problems of high human cost for intelligent question-and-answer and low information coverage in intelligent question-and-answer scenarios in the prior art

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  • Question answering method and device, electronic equipment and computer readable medium
  • Question answering method and device, electronic equipment and computer readable medium
  • Question answering method and device, electronic equipment and computer readable medium

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Embodiment Construction

[0017] The application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain related inventions, rather than to limit the invention. It should also be noted that, for the convenience of description, only the parts related to the related invention are shown in the drawings.

[0018] It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present application will be described in detail below with reference to the accompanying drawings and embodiments.

[0019] Please refer to figure 1 , which shows a process 100 of an embodiment of the question answering method according to the present application. The question answering method includes the following steps:

[0020] Step 101, receiving a question and answer request sent b...

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Abstract

The embodiment of the invention discloses a question answering method and device, electronic equipment and a computer readable medium. The method comprises the steps of receiving a question and answerrequest sent by a client, wherein the question and answer request comprises question information; retrieving target comment information related to the question information from a target platform; extracting candidate answers from the target comment information based on a trained information extraction model; and sorting the obtained candidate answers, selecting a target answer from the obtained candidate answers based on a sorting result, and returning the target answer to the client. According to the embodiment, the human cost for realizing intelligent questioning and answering is reduced, and the information coverage rate in the intelligent questioning and answering scene is improved.

Description

technical field [0001] The embodiments of the present application relate to the field of computer technology, and in particular to a question answering method, device, electronic equipment, and computer readable medium. Background technique [0002] With the popularization of the Internet and the wide application of natural language processing technology, the intelligent question and answer function is gradually emerging. After the user enters the question information, the intelligent question and answer function can automatically answer the user's question and interact with the user. [0003] In the prior art, after the user inputs the question information, the answer information matching the question information is usually searched in a pre-established question-and-answer database or knowledge base, so as to complete the answer to the question information. Since the question answering base or knowledge base needs to be constructed manually and the content in it is extremel...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F16/335G06F16/338G06F40/284G06N3/04G06N3/08
CPCG06F16/3329G06F16/335G06F16/338G06F40/284G06N3/08G06N3/045
Inventor 夏江南杨玉树江会星
Owner BEIJING SANKUAI ONLINE TECH CO LTD
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