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Terminal interaction method and related device

An interaction method and technology of an interaction device, which are applied in the field of terminal interaction methods and related devices, can solve the problems of limited input information and difficulty in meeting diverse business processing needs, and achieve the effects of improving efficiency, convenience and security.

Inactive Publication Date: 2021-04-13
AGRICULTURAL BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the related art, in order to enable the user handling the business to input the information required for the business, a virtual keyboard is usually provided to the user on the terminal device used for handling the business. However, the information that can be input by the virtual keyboard is limited, which is difficult to satisfy Diverse business handling needs

Method used

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  • Terminal interaction method and related device
  • Terminal interaction method and related device
  • Terminal interaction method and related device

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Embodiment Construction

[0048] Embodiments of the present application are described below in conjunction with the accompanying drawings.

[0049] Business handling is one of the common operations in people's daily life, such as handling various savings businesses in banks. In the Internet age, in order to enable users to conduct business more conveniently, various terminal devices usually provide users with the function of online remote business handling, such as handling business by phone, handling business through online banking, etc.

[0050] Among them, it is usually necessary to input relevant business information when handling business, such as the user's mobile phone number, ID card number, etc. In related technologies, a virtual keyboard for inputting information can be provided to the user through the terminal device. However, in the related art, the types of virtual keyboards are relatively single, and the types of information required for business processing are relatively rich. Therefore,...

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PUM

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Abstract

The embodiment of the invention discloses a terminal interaction method. The method comprises the steps of obtaining a service type corresponding to a service; determining a virtual keyboard corresponding to the service type; and displaying the virtual keyboard through an interaction terminal corresponding to the business service, wherein the virtual keyboard is used for inputting business information corresponding to the business service. The processing equipment can provide the virtual keyboard for the user on the terminal equipment in a targeted manner based on the service type of the service needing to be handled by the user, so that the user can input the service information more conveniently, and the convenience degree and efficiency of service handling are improved.

Description

technical field [0001] The present application relates to the field of information technology, in particular to a terminal interaction method and a related device. Background technique [0002] Handling business through remote methods such as voice calls is a popular way for people to handle business at present. Compared with offline business handling, remote business handling is more convenient and faster. [0003] In the related art, in order to enable the user handling the business to input the information required for the business, a virtual keyboard is usually provided to the user on the terminal device used for handling the business. However, the information that can be input by the virtual keyboard is limited, which is difficult to satisfy Diversified business handling needs. Contents of the invention [0004] In order to solve the above technical problems, this application provides a terminal interaction method. The processing device can provide the user with a vi...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F3/0488
CPCG06F3/04886
Inventor 陈德聪朱林艾宁魏远
Owner AGRICULTURAL BANK OF CHINA