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Information generation method and system based on intelligent online communication and big data and platform

An information generation and big data technology, applied in the field of intelligent online communication and big data, can solve the problems of difficulty in effectively discovering communication interaction objects and affecting the stability of online communication services.

Inactive Publication Date: 2021-05-28
孙小丽
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  • Abstract
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  • Claims
  • Application Information

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Problems solved by technology

[0003] But in fact, in the process of Internet service access, there will inevitably be online communication failures. However, when online communication failures occur, considering the complexity of the actual business, the traditional solution only simply detects the configuration of the communication environment. In general, there is a big problem, usually in most cases it is still difficult to effectively discover the specific optimized communication interaction object, which greatly affects the stability of online communication business

Method used

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  • Information generation method and system based on intelligent online communication and big data and platform
  • Information generation method and system based on intelligent online communication and big data and platform
  • Information generation method and system based on intelligent online communication and big data and platform

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[0090] In order to more clearly illustrate the technical solutions of the embodiments of the present specification, the following briefly introduces the drawings that need to be used in the description of the embodiments. Apparently, the accompanying drawings in the following description are only some examples or embodiments of this specification, and those skilled in the art can also apply this specification to other similar scenarios. Unless otherwise apparent from context or otherwise indicated, like reference numerals in the figures represent like structures or operations.

[0091] It should be understood that "system", "device", "unit" and / or "module" used in this specification is a method for distinguishing different components, elements, parts, parts or assemblies of different levels. However, the words may be replaced by other expressions if other words can achieve the same purpose.

[0092] As indicated in the specification and claims, the terms "a", "an", "an" and / ...

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Abstract

The embodiment of the invention provides an information generation method and system based on intelligent online communication and big data and a platform, and aims to solve the problem that online communication fault interaction behaviors are characterized in that online communication fault data are fused into data recording areas corresponding to original service access big data and associated service access big data. On-line communication fault data can generate certain specific data recording areas inconsistent with the original access data in data recording areas corresponding to the original service access big data, and on the basis of the specific data recording areas, feature information of a service access big data set and feature information of an on-line communication fault data set are concerned at the same time; the optimized communication interaction object corresponding to the service access big data set can be effectively mined, so that communication optimization can be performed on the optimized communication interaction object in time subsequently.

Description

technical field [0001] This application relates to the technical field of intelligent online communication and big data, in particular, to an information generation method, system and platform based on intelligent online communication and big data. Background technique [0002] At present, intelligent online communication technology has brought great convenience to Internet services (such as e-commerce live broadcast services, telemedicine services, remote intelligent online monitoring services, online education services, online office services, etc.), so for online communication service terminals In other words, the stability in the communication process is extremely important. [0003] But in fact, in the process of Internet service access, there will inevitably be online communication failures. However, when online communication failures occur, considering the complexity of the actual business, the traditional solution only simply detects the configuration of the communic...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30
CPCG06F11/3089G06F18/24323
Inventor 孙小丽
Owner 孙小丽
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