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Customer resource management method

A resource management and customer technology, applied in the field of customer resource management, can solve the problems of customer data being easily missed, customer flow and so on, and achieve the effect of easy query, avoiding loss and convenient classification

Inactive Publication Date: 2021-06-25
SHANDONG WOMENS UNIV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Since various shopping malls or supermarkets have different sales channels, there will be a lot of customer flow, and customer data will be easily missed, resulting in the merchants being unable to maintain customer relationships and customer marketing well.

Method used

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  • Customer resource management method

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Embodiment Construction

[0026] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention.

[0027] refer to figure 1 , a customer resource management method, comprising the following steps:

[0028] S1. Integrate customer information. Customer information includes customer name, gender, contact information, purchased products, purchased product share, and address. Customer information needs to be filled in accurately, so as to facilitate later maintenance, and organize customer information. When a customer appears When the information is incomplete, it is necessary to communicate with the customer in a timely manner to ensure the accuracy of the information, and confirm with the merchandiser, supplement the customer information in detail, improve the integr...

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Abstract

The invention discloses a customer resource management method. The method comprises the following steps: S1, integrating customer information; S2, classifying the customer information; S3, establishing a file for each client; S4, importing the customer information into the archive; S5, storing the file in a special computer, and setting a password for protection; S6, storing the file in a USB flash disk, and properly keeping the USB flash disk; S7, storing the archive in a network storage space; and S8, updating regularly every day, and storing the updated content. Client information can be well integrated, so that classification and query are facilitated, the security of data can be well ensured, meanwhile, the situation of loss can be effectively avoided, and client maintenance is facilitated.

Description

technical field [0001] The invention relates to the technical field of customer resource management, in particular to a method for customer resource management. Background technique [0002] Various shopping malls, supermarkets and other stores have a variety of merchants and different customers, and the management of customer data is very troublesome. Since various shopping malls or supermarkets also have different sales channels, resulting in a large number of customer flows, customer data is easy to be missed, resulting in the merchants being unable to maintain customer relationships and customer marketing well. [0003] Customer resources are important information of a shopping mall or supermarket and an enterprise. It cannot be leaked, and it needs to be protected and prevented from being lost. It also needs to be easy to query, so as to facilitate later maintenance of customers. Therefore, we propose a customer resource management method to solve the above problems. ...

Claims

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Application Information

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IPC IPC(8): G06F16/22G06F16/23G06F16/2457G06F16/28G06F21/79G06Q30/02
CPCG06F16/23G06F16/285G06F16/2291G06F16/2457G06F21/79G06Q30/0201
Inventor 高朋钊
Owner SHANDONG WOMENS UNIV
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