Fault loss stopping method and device

Abstract

The invention discloses a fault loss stopping method and device. The loss stopping model can provide loss stopping measures matched with newly found faults based on the input newly found faults and the mapping relation, and a candidate loss stopping measure list is formed. According to the invention, the loss stopping measures in the candidate loss stopping measure list are sorted based on the business influence analysis result and the collected fault context features, and the sorted loss stopping measure list is obtained. A new list obtained by sorting provides a preferable loss stopping measure for the current newly found fault. An execution strategy corresponding to the loss stopping measures recommended in the sorted loss stopping measure list is called to stop the loss of the newly found fault, so that the influence of the fault on the service can be effectively reduced. The method and device have certain flexibility and universality for the stop loss of the newly found fault, the rich mapping relation provided by the stop loss model provides multiple candidate stop loss measures for the newly found fault, the fault stop loss coverage is high, the stop loss can be stopped more timely and quickly, and further aggravation of the business influence is restrained.

Description

technical field [0001] The present application relates to the technical field of fault detection and operation and maintenance, in particular to a fault stop loss method and device. Background technique [0002] Under the current situation of popularization of microservices and distributed architecture, cloudification of Information Technology (IT) infrastructure, and rapid iterative development of business scenarios, profound changes have taken place in IT architecture and IT environment, and various emerging technologies are promoting business development. At the same time, the complexity of the IT system is greatly increased, and the emergency response to failures is facing increasing pressure. [0003] At present, companies related to the Internet, finance, electric power, and communications are deploying technologies related to AIOps and Site Reliability Engineering (SRE) in order to quickly find and deal with faults. AIOps is based on the operation and maintenance dat...

AI Technical Summary

Problems solved by technology

[0005] One is to solve specific fault scenarios, such as distributed systems and databases, which are less effective for complex common scenarios; the other is to only solve known fault scenarios, either by using expert experience to build an expert system, or based on the past The fault self-healing is basically to match the stop loss plan from the fault database; the third is that the stop loss plan that can be carried out is relatively simple, relying on the analysis of the root cause of the fault, and cannot be flexible according to the characteristics of the fault site Be flexible, and do not have the ability to draw inferences from one instance, to deal with unknown scenarios that are similar to existing scenarios

[0006] Therefore, it is not only difficult to realize fault self-healing based on the root cause of the fault, but also has poor versatility.

Therefore, it is difficult to contain the impact of failures on business in many scenarios

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