Tourism performance service value evaluation method

Abstract

The invention belongs to the technical field of tourism performance value evaluation, and relates to a tourism performance service value evaluation method, which comprises the steps of 1, obtaining influence factor indexes of tourism performance service values; 2, obtaining comment data and a comprehensive score; 3, obtaining a travel performance service value feature word list; 4, extracting feature sentences; 5, training an LSTM model; acquiring an emotion value; 6, calculating a gray correlation degree; 7, determining a topological structure of a gray neural network model; 8, training the gray neural network model; 9, obtaining the evaluation value of specific tourism performance play services. According to the invention, cultural elements are added to the evaluation of the tourism performance service value. An LSTM-based fine-grained sentiment analysis and gray neural network model is provided, so that the tourism performance service value evaluation method is enriched, and the evaluation is more intelligent and accurate. An index system is determined through gray correlation analysis, subjective and objective combination is achieved, and the method is more scientific.

Description

technical field [0001] The invention belongs to the technical field of tourism performance value evaluation, and relates to a method for evaluating the value of tourism performance services, in particular to a method for evaluating the value of tourism performance based on LSTM (long short-term memory artificial neural network) fine-grained emotional analysis and gray neural network. Background technique [0002] As an important part of cultural tourism, tourism performance is the carrier of historical and cultural "activation". It deeply integrates culture and tourism experience, and is loved by people as a high-participation and high-experience tourism method. Tourism performing arts services not only have economic value, but also have extensive social value. Tourism performing arts services can highlight and disseminate the characteristic regional culture of a tourist destination, creating a new cultural business card; it can improve people's spiritual pursuit and cultura...

AI Technical Summary

Problems solved by technology

The precision of this type of qualitative research method is far from enough

Therefore, intelligent quantitative research using text analysis has become a new trend, but the current research only analyzes the high-frequency words extracted by ROST (high-frequency vocabulary statistical software) and the proportion of positive emotional sentences in the entire text, so as to evaluate tourism performance The value of is very crude and inaccurate

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