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Computer information network engineering service system

An information network and engineering service technology, applied in the field of computer information network engineering service system, can solve problems such as the inability to guarantee the company's excellent technology, the inconvenience of finding a maintenance company, and the good maintenance effect.

Pending Publication Date: 2021-09-14
石建鑫
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In order to make up for the deficiencies of the existing technology and solve the inconvenience of finding a repair company when users face problems, and cannot guarantee that the found company has excellent technology and good repair effect, at the same time, it ensures that the repair effect of the merchant meets the user's requirements after the repair is completed. The invention proposes a computer information network engineering service system

Method used

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  • Computer information network engineering service system

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Embodiment approach

[0034] As an embodiment of the present invention, the server end includes a supervision module; during the process of providing maintenance services, the merchant invokes the supervision module through the merchant end to record the entire maintenance process, obtain a supervision video, and save it to the storage module During operation, the supervision module calls the camera and microphone of the equipment installed on the merchant side to shoot the maintenance process;

[0035] When working, the maintenance personnel dispatched by the merchant will take pictures of the maintenance process through the supervision module during the maintenance process, and then save the captured video to the storage module on the server side, so as to ensure that the evidence of the entire maintenance process is kept, and the user will not be disturbed after the maintenance is completed. When there are objections to the maintenance results, the merchant cannot refute with reason and evidence,...

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Abstract

The invention belongs to the technical field of engineering service, and particularly relates to a computer information network engineering service system which comprises a server side, a user side and a merchant side. The server side comprises a classification module, a matching module and a storage module; the merchant side logs in the server side through the commercial tenant side and stores the service category and the contact information in the storage module; the user inputs questions into the classification module, determines the categories of the questions, and sends the categories of the questions to the matching module; the matching module finds out the merchant side of the same category as the question from the storage module and sends the contact information of the merchant side to the user side; after the user contacts with the merchant side and signs an electronic contract, the merchant side provides maintenance service for the user, and after the service is completed, the user pays maintenance cost; according to the invention, when a user faces a problem, the user can find a maintenance company conveniently, the maintenance effect of the company is ensured to be good, and the maintenance effect meets the requirements of the user.

Description

technical field [0001] The invention belongs to the technical field of engineering services, in particular to a computer information network engineering service system. Background technique [0002] With the continuous progress of society, people's living standards have been greatly improved. With the continuous improvement of people's living standards, the requirements for the decoration industry are also constantly improving. At present, the after-sales guarantee after house decoration has been integrated into people's daily life. Some residents cannot find service in time when encountering problems such as cracks on the wall, water leakage on the roof, electrical installation, and electrical maintenance during daily use. Maintenance companies with good results and good credit will affect the normal life of the residents and lead to a decline in the quality of life of the residents. time and money. At present, most of the decoration companies in the market only provide ...

Claims

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Application Information

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IPC IPC(8): G06Q10/00G06Q10/06G06Q30/00G06Q50/18G06F16/903G06F16/906
CPCG06Q10/20G06Q10/06393G06Q30/016G06Q50/18G06F16/903G06F16/906
Inventor 石建鑫李东昊
Owner 石建鑫
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