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An intelligent calling robot for a call center

A call center and robot technology, applied in the field of robots, can solve the problems of insufficient freedom of avoidance, poor charging stability, and low error tolerance, and achieve the effects of good contact, improved resistance, and reduced damage

Active Publication Date: 2022-03-08
深圳特为科创信息技术有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] As we all know, robots are basically driven by electricity, so after a period of use, the robot must be charged in time for recycling, and good charging conditions are subject to the stability of the robot itself, only when the robot is stable during charging, the charging interface can The charging will continue to be effective only if it is in good contact with the power interface; and the existing intelligent call robots usually have pulleys at the bottom for the convenience of movement, which also makes the robot unable to maintain a completely still state during the charging process, resulting in The charging stability is poor; moreover, even if the positioning device is set through the external frame, although the stability of the robot is maintained, the original flexibility is lost, especially in the face of sudden collisions, and the degree of freedom is not enough. low error tolerance

Method used

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  • An intelligent calling robot for a call center
  • An intelligent calling robot for a call center
  • An intelligent calling robot for a call center

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Embodiment Construction

[0025] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0026] see Figure 1 to Figure 6 , the present invention provides a technical solution: an intelligent call robot for a call center, which includes a control unit 1, an operation unit 2 and a moving unit 3 from top to bottom, the control unit 1 is provided with a control panel and a power supply, and the operation unit 2 Including the mechanical arms arranged on both sides of the control part 1, the bottom of the moving part 3 is provided with multiple sets of...

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Abstract

The present invention relates to the technical field of robots, specifically an intelligent call robot for a call center, including a control unit, an operation unit and a moving unit. A control panel and a power supply are arranged inside the control unit, and an infrared induction lamp is installed at the rear end of the moving unit. The front end of the part is provided with a charging interface, and the upper and lower ends of the charging interface are equipped with a limit mechanism that can fix the mobile part to the power socket. The limit mechanism is driven by the linkage mechanism to perform telescopic movement in the mobile part. Inside the moving part and driven by the driving device, a suction cup is provided at the end of the limit mechanism, and the suction cup is movably installed on the limit mechanism, and a clamping assembly for axially fixing the suction cup is arranged on the limit mechanism. The advantage of the present invention is that it realizes good contact between the charging interface and the power supply interface, thereby ensuring a continuous and effective charging process.

Description

technical field [0001] The invention relates to the technical field of robots, in particular to an intelligent call robot for a call center. Background technique [0002] As we all know, robots are basically driven by electricity, so after a period of use, the robot must be charged in time for recycling, and good charging conditions are subject to the stability of the robot itself, only when the robot is stable during charging, the charging interface can The charging will continue to be effective only if it is in good contact with the power interface; and the existing intelligent call robots usually have pulleys at the bottom for the convenience of movement, which also makes the robot unable to maintain a completely still state during the charging process, resulting in The charging stability is poor; moreover, even if the positioning device is set through the external frame, although the stability of the robot is maintained, the original flexibility is lost, especially in th...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): B25J11/00B25J5/02B25J9/10B25J18/00B25J19/00H02J7/00
CPCB25J11/00B25J5/02B25J5/007B25J9/10B25J18/00B25J19/00H02J7/0029H02J7/0042H02J7/0047
Inventor 陈飞邹好为
Owner 深圳特为科创信息技术有限公司
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