Intention classification method and device, electronic equipment and computer readable storage medium

Abstract

The embodiment of the invention provides an intention classification method and device, electronic equipment and a computer readable storage medium, and belongs to the technical field of artificial intelligence. The method comprises the following steps: obtaining a request text; performing entity feature extraction on the request text to obtain a first text containing a target query parameter; inputting the first text into a pre-trained comparison model, and performing matrix multiplication on the first text and a reference word embedding matrix in the comparison model to obtain a plurality of target word embedding vectors; performing classification processing on the target word embedding vector by utilizing a pre-trained intention classification model to obtain a target word embedding vector containing an intention category label and an intention classification probability value; performing matching processing on the first text by utilizing a pre-trained intention matching model to obtain an intention matching value; and obtaining intention classification data according to the intention matching value and the intention classification probability value. According to the embodiment of the invention, accurate classification of user intentions can be realized, and the intention classification accuracy is improved.

Description

technical field [0001] The present application relates to the technical field of artificial intelligence, and in particular to an intent classification method, device, electronic equipment, and computer-readable storage medium. Background technique [0002] In natural language understanding, user intent needs to be classified. At present, intent classification is usually based on templates or models. Among them, model-based intent classification is easily affected by the occurrence frequency of intent and the amount of data, and often cannot solve the intent classification in real scenarios well, affecting the accuracy of intent classification. Therefore, how to provide an intent classification method and improve the accuracy of the intent classification has become an urgent technical problem to be solved. Contents of the invention [0003] The main purpose of the embodiments of the present application is to provide an intent classification method, device, electronic devi...

AI Technical Summary

Problems solved by technology

At present, intent classification is usually based on templates or models. Among them, model-based intent classification is easily affected by the occurrence fre

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