Dialogue method and device for pre-filling dialogue node parameters, equipment and medium

Abstract

The invention provides a dialogue method and device for pre-filling dialogue node parameters,equipment and a medium, and relates to the field of artificial intelligence. The method comprises the following steps: enabling an interaction device to start a dialogue, outputting an inquiry statement corresponding to a current dialogue node, and acquiring user input information corresponding to the inquiry statement; comparing the user input information with intention parameters of all dialogue nodes pre-stored in the interaction equipment, and judging whether to-be-filled dialogue nodes except the current dialogue node matched with the user input information exist or not according to a comparison result; if yes, loading the intention parameter of the corresponding dialogue node to be filled to the current dialogue node, and associating the intention parameter with the corresponding statement in the input information; and after completing the question and answer of the current dialogue node, jumping the dialogue node, judging whether the jumped dialogue node is the to-be-filled dialogue node or not, if so, jumping the inquiry of the to-be-filled dialogue node and entering the next dialogue node until the dialogue process is completed.

Description

technical field [0001] The invention relates to the field of artificial intelligence, in particular to a dialogue method, device, equipment and medium for prefilling dialogue node parameters. Background technique [0002] Existing dialogue robots are basically configured through process templates. During the dialogue process, the robot will conduct a dialogue according to the words configured in the template, and recognize the customer's intention, so as to find out what to say next on the template. Therefore, the entire dialogue process is carried out sequentially on the template. [0003] However, existing template chatbots have a flaw. If the customer has mentioned some useful information in advance, but the identification of these information is not on the current template node, the robot will not record them. When the execution reaches the lower node, it will still ask the customer again to obtain the necessary information. The robot lacks memory for user input inform...

AI Technical Summary

Problems solved by technology

[0004] In view of the above existing problems in the prior art, the present invention proposes a dialogue method, device, equipment and medium for pre-filling dialogue node parameters, mainly to solve the lack of flexibility in the intention dialogue process of the existing scheme through the speech template, resulting in poor user experience The problem

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