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Method, device and equipment for determining the root cause of an alarm

A method and root cause determination technology, applied in the field of alarm root cause determination, can solve problems such as low efficiency, and achieve the effect of rapid root cause location.

Active Publication Date: 2022-06-03
CLOUD WISDOM BEIJING TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The existing technology generally uses the experience of operation and maintenance experts to suggest the retrieval and judgment of the root cause of the abnormality, which is inefficient

Method used

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  • Method, device and equipment for determining the root cause of an alarm
  • Method, device and equipment for determining the root cause of an alarm
  • Method, device and equipment for determining the root cause of an alarm

Examples

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Embodiment Construction

[0052] Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present invention are shown in the drawings, it should be understood that the present invention may be embodied in various forms and should not be limited by the embodiments set forth herein. Rather, these embodiments are provided so that the present invention will be more thoroughly understood, and will fully convey the scope of the invention to those skilled in the art.

[0053] In the following embodiments of the present invention, alarm messages, alarms, events and topology information are explained as follows:

[0054] The alarm message is recorded as alert_message. The original alarm message has but is not limited to the following attributes, and also has other attributes. The attributes of the specific alarm information are determined by the characteristics of the service node.

[0055]

[0056] ...

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Abstract

Embodiments of the present invention provide a method, device and device for determining the root cause of an alarm, wherein the root cause determination method includes: obtaining the current alarm event of the alarm message sent by the system; according to the topology information, time domain information and semantics of the alarm event information, calculating the similarity between the current alarm event and historical alarm events; and determining the root cause of the alarm message according to the similarity and a preset threshold. The embodiments of the present invention can quickly and accurately determine the root cause of similar abnormal alarm events.

Description

technical field [0001] The invention relates to the technical field of intelligent operation and maintenance, in particular to a method, device and equipment for determining the root cause of an alarm. Background technique [0002] Root cause location is an important part of intelligent operation and maintenance. It is used to quickly locate the cause of system failure through abnormal alarm information generated by the system when an abnormality occurs in the business system. The prior art generally recommends retrieval and judgment of abnormal root causes based on the experience of operation and maintenance experts, which is inefficient. SUMMARY OF THE INVENTION [0003] The present invention provides a method, device and device for determining the root cause of an alarm. It can quickly and accurately determine the root cause of similar abnormal alarm events, and further recommend solutions to assist in rapid root cause location. [0004] In order to solve the above-me...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/07G06N3/04G06N3/08
CPCG06F11/079G06N3/04G06N3/08
Inventor 郑铁樵张博
Owner CLOUD WISDOM BEIJING TECH