Work order processing method and device, electronic equipment and storage medium

[0033] Various exemplary embodiments, features and aspects of the present disclosure will be described in detail below with reference to the accompanying drawings. The same reference numbers in the figures denote elements that have the same or similar functions. While various aspects of the embodiments are shown in the drawings, the drawings are not necessarily drawn to scale unless otherwise indicated.

[0034] The word "exemplary" is used exclusively herein to mean "serving as an example, embodiment, or illustration." Any embodiment described herein as "exemplary" is not necessarily to be construed as preferred or advantageous over other embodiments.

[0035] The term "and/or" in this article is only an association relationship to describe the associated objects, indicating that there can be three kinds of relationships, for example, A and/or B, it can mean that A exists alone, A and B exist at the same time, and A and B exist independently B these three cases. In addition, the term "at least one" herein refers to any combination of any one of the plurality or at least two of the plurality, for example, including at least one of A, B, and C, and may mean including from A, B, and C. Any one or more elements selected from the set of B and C.

[0036] In addition, in order to better illustrate the present disclosure, numerous specific details are set forth in the following detailed description. It will be understood by those skilled in the art that the present disclosure may be practiced without certain specific details. In some instances, methods, means, components and circuits well known to those skilled in the art have not been described in detail so as not to obscure the subject matter of the present disclosure.

[0037] In the related art, the push and handling of alarm events through work orders is limited by the frequency of recipients viewing the work order system, and the timeliness is not high. If the telephone notification is used, although the timeliness is high, there is no record and disposal process after the notification, and the final disposal of the alarm event is unknown.

[0038] In view of this, an embodiment of the present disclosure proposes a work order processing method, which can determine the alarm work order of the alarm information and the alarm level corresponding to the alarm work order according to the obtained alarm information, and can set the alarm level as the preset number 1. In the case of the first level, the alarm work order is issued in the work order system, and the content of the alarm work order is sent to the terminal equipment of the disposal personnel through the first notification method (for example, including the telephone notification method). In the case of setting the second level, an alarm work order is issued in the work order system, and the content of the alarm work order is sent to the terminal equipment of the disposal personnel through the second notification method (eg, excluding the telephone notification method).

[0039] In this way, different notification methods can be used according to different alarm levels to transmit alarm information more effectively. It will be pushed to the disposal personnel at the first time, and the disposal personnel will receive the alarm work order with a high probability, which will help the disposal personnel to deal with the alarm work order with the preset first level in time. In addition, by forming an alarm work order in the work order system, the management efficiency of the alarm work order can be improved, which is conducive to adding a disposal record to the alarm work order in the subsequent process, which is further conducive to the closed-loop disposal of the alarm information.

[0040] figure 1 A flowchart showing a work order processing method according to an embodiment of the present disclosure. The work order processing method can be applied to a work order system, and can be executed by an electronic device such as a terminal device or a server. The terminal device can be a user equipment (UserEquipment, UE ), mobile devices, user terminals, terminals, cellular phones, cordless phones, personal digital assistants (Personal Digital Assistant, PDA), handheld devices, computing devices, in-vehicle devices, wearable devices, etc., the method can be called by the processor in the memory stored in the form of computer-readable instructions. Alternatively, the method may be performed by a server.

[0041] like figure 1 As shown, the work order processing method includes:

[0042] In step S11, the monitoring video of at least one monitoring area is visually recognized to obtain alarm information.

[0043] In step S12, an alarm work order of the alarm information and an alarm level corresponding to the alarm work order are determined according to the alarm information.

[0044] In step S13, when the alarm level is the preset first level, the alarm work order is released in the work order system, and the content of the alarm work order is sent to the Terminal equipment for disposal personnel.

[0045] In step S14, when the alarm level is a preset second level, the alarm work order is released in the work order system, and the content of the alarm work order is downloaded through the second notification method. To the terminal equipment of the disposal personnel.

[0046] Wherein, the first notification method includes a telephone notification method, and the second notification method does not include a telephone notification method.

[0047] In a possible implementation manner, alarm information may be acquired in step S11, where the alarm information is the alarm information obtained by visually identifying the surveillance video of at least one surveillance area.

[0048] For example, the server of the work order system can instantly obtain or receive the surveillance video uploaded by the data acquisition device (such as a surveillance camera) in the surveillance area, and the obtained surveillance video can be visually recognized to determine the alarm information.

[0049] Among them, the server can input the surveillance video into the trained neural network model, visually recognize the surveillance video through the neural network, identify whether an emergency (such as fire, people lying down for a long time, etc.) has occurred in the surveillance area, and identify the surveillance area. When an emergency event occurs, an alarm message is generated. Alternatively, the server can also first identify the target object (which may include the target person and/or the target item) in the surveillance video, and can determine whether the state information (such as the motion state) of the target object satisfies the preset conditions, and the state of the target object When the information satisfies the preset conditions, alarm information is generated. The present disclosure can obtain alarm information of surveillance video through visual recognition methods such as image segmentation, image classification, object recognition, and image positioning, and the present disclosure does not limit the specific method of visual recognition.

[0050] For another example, the alarm information sent by other alarm systems can be acquired or received in real time through the server of the work order system, and the alarm information can be obtained by visual recognition of the surveillance video of the monitoring area by other alarm systems, that is, other alarm systems can Generate alarm information based on surveillance video, which can be directly transmitted to the work order system. In this case, the work order system does not need to perform visual identification and analysis on the surveillance video, and can directly obtain the alarm information.

[0051] The alarm system for generating alarm information may be deployed on the same server as the work order system in the embodiment of the present disclosure, or may be deployed on a different server, which is not limited in the present disclosure.

[0052] Among them, the work order system can obtain or receive the alarm information sent by other alarm systems through the software interface. The software interface can be Java interface, C# interface, PHP interface, VB.NET interface, etc. This disclosure does not make any difference to the type of software interface. limit.

[0053] In this way, the work order processing method of the embodiment of the present disclosure can not only directly acquire the surveillance video of the surveillance area, identify the alarm information based on the surveillance video, but also directly acquire the alarm information sent by other systems, and acquire the alarm in various ways. The information helps to improve the adaptability to scenarios. For different scenarios, different methods can be used to quickly acquire alarm information, thereby improving the processing efficiency of the work order processing method of the embodiment of the present disclosure.

[0054] It should be understood that the server of the work order system according to the embodiment of the present disclosure can not only obtain alarm information through different methods, but also obtain multiple alarm information at the same time, for example, multiple alarm information corresponding to multiple monitoring areas. There is no limit to the number of alarm messages.

[0055] In a possible implementation manner, the alarm information includes at least one item of an alarm time, an alarm location, an alarm event type, and an alarm event image.

[0056] For example, assuming that a fire has occurred in a monitoring area, the alarm information obtained by the server of the work order system may include the fire occurrence time, the fire occurrence location, the fire alarm type, the fire image, and the like. Assuming that a person is found to be lying down for a long time in a monitoring area, the alarm information obtained by the server of the work order system can include the time when the person is lying down for a long time, the location where the person is lying down, the alarm type of the person lying down for a long time, the alarm information of the person lying down for a long time, images etc. The form of the alarm information may be a character string, a table, a picture, etc., which is not limited in the present disclosure.

[0057] In the case where behavior endangering public safety is detected in the monitoring area, or the target object in the monitoring area has dangerous behavior, the server of the work order system can obtain at least one of the alarm time, alarm location, alarm event type, and alarm event image. item alarm information. The alarm information can summarize the emergency situations such as behaviors that endanger public safety or dangerous behaviors in the monitoring area. Through the alarm information, you can quickly and fully understand the on-site situation in the monitoring area.

[0058] The alarm information is acquired in step S11, and in step S12, an alarm work order of the alarm information and an alarm level corresponding to the alarm work order may be determined according to the alarm information;

[0059] For example, the alarm information obtained in step S11 may be in various forms such as character strings, tables, pictures, etc. In order to facilitate management and improve the handling efficiency of the alarm information, the alarm information may be generated in a preset format according to the preset format. Alert work order. In this way, the alarm work order determined according to the alarm information has a unified format, which facilitates the management and handling of the alarm work order, and is beneficial to improve the processing efficiency of the work order processing method.

[0060] In the process of determining the alarm work order according to the alarm information, the server of the work order system may determine the level of the alarm work order according to the alarm information in parallel.

[0061] For example, the level of the alarm work order can be determined according to the alarm type in the alarm information. For example, if the alarm type is a fire, people lying down for a long time and other alarm types that seriously endanger life safety, the level of the alarm work order can be determined as the preset first level; if the alarm type is elevator failure, etc., there is no serious danger to life safety. In the case of the same alarm type, the level of the alarm work order may be determined as the preset second level.

[0062] For another example, the level of the alarm work order can be determined according to the alarm event image in the alarm information. For example, assuming that the alarm type is a fire alarm, the size of the fire in the alarm event image can be analyzed. If the fire is relatively large, the level of the alarm work order can be determined as the preset first level; if the fire is relatively small (for example, a fire that is about to go out) ), the level of the alarm work order may be determined as the preset second level.

[0063] For another example, part or all of the information in the alarm information may be comprehensively analyzed to determine the level of the alarm work order. For example, the alarm type and the alarm event image can be comprehensively analyzed. If either of the alarm type and the alarm event image indicates that the alarm level is the preset first level, the level of the alarm work order can be determined as the preset first level. ; If both the alarm type and the alarm event image indicate that the alarm level is the preset second level, the level of the alarm work order may be determined as the preset second level.

[0064]The embodiments of the present disclosure may determine the alarm level of the alarm work order in various ways, and the present disclosure does not limit the specific way of determining the level of the alarm work order.

[0065] In a possible implementation manner, step S12 may include: when the quantity of the alarm information is greater than the first threshold, according to the alarm time, alarm location, alarm event type, and alarm event image included in the alarm information At least one of the alarm information is grouped to obtain at least one group of alarm information sets; according to each group of alarm information sets, the alarm work order corresponding to each group of alarm information sets is generated.

[0066] For example, it is known that the number of disposal personnel is within a certain number range, but the number of alarm information is unknown. If each alarm information generates an alarm work order, the number of alarm information is much larger than that of disposal personnel. In the case of the number of alarm work orders, the number of alarm work orders will also be far greater than the number of handling personnel, which may cause the handling personnel to be unable to process all alarm work orders in the work order system in a timely manner.

[0067] In this case, in order to improve the handling efficiency of the alarm work order, the preset first threshold K may be determined according to the actual situation (for example, the number of handling personnel). Wherein, K may be an integer greater than the number of disposal personnel, and the present disclosure does not limit the specific value of the first threshold K.

[0068] When the number of alarm information is greater than the first threshold K, the alarm information can be grouped to obtain at least one set of alarm information, and according to each set of alarm information, an alarm work order corresponding to each set of alarm information is generated .

[0069] For example, the alarm information can be grouped according to the alarm time of the alarm information, and the alarm information with the same alarm time can be divided into different groups, so that the alarm information set of each group includes different alarm times, and generated based on the alarm information set. Alert work order. In this way, the handling personnel can handle the alarm work order according to the time sequence of the alarm information included in the alarm work order, which is beneficial to preferentially handle the alarm information with the alarm time earlier.

[0070] For another example, distance-based clustering processing may be performed on the alarm information according to the alarm location of the alarm information, and the alarm information corresponding to multiple alarm locations with relatively close distances may be divided into an alarm information set, and an alarm information set may be generated based on the alarm information set. Alert work order. In this way, after the subsequent handling personnel accept the alarm work order, the time consumption spent on traffic can be saved, thereby improving the handling efficiency.

[0071] For another example, according to the alarm event type of the alarm information, the alarm information of the same alarm event type may be divided into an alarm information set, and an alarm work order may be generated based on the alarm information set. In this way, after the subsequent handling personnel accept the alarm work order, they can use the same or similar handling means to handle each alarm information included in the alarm work order, which is beneficial to improve the handling efficiency.

[0072] For another example, according to the alarm event image of the alarm information, the alarm information corresponding to the alarm event image with the same characteristics may be divided into an alarm information set, and an alarm work order may be generated based on the alarm information set. In this way, after the subsequent handling personnel accept the alarm work order, based on the same characteristics, the same or similar handling means can be used to handle each alarm information included in the alarm work order, which is beneficial to improve the handling efficiency.

[0073] It should be understood that the embodiments of the present disclosure can perform grouping processing on the alarm information according to the requirements of the actual application scenario, comprehensively considering one or more of the alarm time, the alarm location, the alarm event type, and the alarm event image. No restrictions apply.

[0074] Among them, in the above process, in order to improve the processing efficiency of the work order system, the alarm level, disposal status, disposal personnel, disposal personnel contact information, disposal process, and disposal time limit can also be added to the alarm work order according to the needs of the actual application scenario. , handling precautions, etc., which are not limited in this disclosure.

[0075] In step S12, the alarm work order of the alarm information and the alarm level corresponding to the alarm work order are determined according to the alarm information. The content of the order is sent to the terminal equipment of the disposal personnel. It should be understood that the present disclosure does not limit the sequence between step S13 and step S14.

[0076] In step S13, when the alarm level is the preset first level, the alarm work order is released in the work order system, and the content of the alarm work order is sent to the Terminal equipment for disposal personnel.

[0077] In the case where the alarm level is the preset first level, it indicates that the monitoring area corresponding to the alarm work order may have a life-threatening situation, and it is necessary to make the handling personnel receive the alarm work order as soon as possible. In this case, the telephone number of the disposal personnel can be dialed, so that the disposal personnel can receive the alarm work order as soon as possible, and at the same time, the alarm work order is released in the work order system, so that the disposal personnel can use the mobile terminal (for example, User terminals such as mobile phones and tablet computers) can view the content of the alarm work order at any time.

[0078] Among them, the embodiment of the present disclosure can send the alarm work order to the disposal personnel by means of SMS notification, email notification, APP (Application, application) push, notification bar message push, etc. on the mobile terminal of the disposal personnel. This is not limited.

[0079] It should be understood that, in order to further improve the handling efficiency of the alarm work order, in the embodiment of the present disclosure, multiple handling personnel can be selected according to the distance between the location of the handling personnel and the alarm location, the alarm work order can be issued to multiple handling personnel, and the calls can be made at the same time. The phone numbers of multiple disposal personnel are not limited in this disclosure.

[0080] In a possible implementation manner, step S13 may include: calling a preset interface to automatically dial the phone number of the terminal device, and playing the phone content after the phone is connected, where the phone content is the content of the alarm work order corresponding voice.

[0081] Wherein, a module for automatically dialing calls can be set in the server of the work order system, and the module for automatically dialing calls can be invoked through a preset interface to dial the phone number of the terminal equipment (for example, including a fixed phone and a mobile phone) corresponding to the handler; Alternatively, a third-party system (eg, an automatic dialing platform or software) may be invoked through a preset interface to dial the phone number of the terminal device corresponding to the disposal personnel. The preset interface may be a software interface such as a Java interface, a C# interface, a PHP interface, and a VB.NET interface, which is not limited in the present disclosure.

[0082] After the call is connected, the voice corresponding to the content of the alarm work order can be automatically played. The content of the telephone voice can be the voice converted from all the text content in the alarm work order, or it can be based on the alarm time and alarm location included in the content of the alarm work order. and text content such as alarm event types, which is not limited in the present disclosure.

[0083] Considering the interaction process in the scenario of phone notification, the automatic speech recognition technology (Automatic Speech Recognition, ASR) can be used to recognize the voice of the disposal personnel, and the voice of the disposal personnel can be recognized into text, and the content of the alarm work order can be edited, On the basis of realizing the immediacy of the telephone notification, the flexibility of the telephone notification is further improved.

[0084] Compared with the manual dialing method in the related art, the embodiment of the present disclosure can directly call the preset interface to automatically dial the phone number of the disposal personnel, which reduces the time wasted by manual processing, and is beneficial to notify the alarm work order to the disposal at the first time. personnel, improving the processing efficiency of the work order processing method.

[0085] In a possible implementation manner, step S13 may include: when the phone is not connected, calling a preset interface to repeatedly dial the phone number of the terminal device according to a preset frequency.

[0086] For example, when the phone of the treatment personnel is connected, the preset interface can be called according to the preset frequency f to repeatedly dial the telephone number of the terminal device of the treatment personnel. For example, the preset time f=1 times/minute, the telephone number of the terminal equipment of the disposal personnel may be dialed once every 1 minute until the telephone of the disposal personnel is connected.

[0087] Wherein, the preset frequency f>0, the larger the value of f is, the more favorable it is to contact the disposal personnel as soon as possible, and the present disclosure does not limit the specific value of the preset frequency f.

[0088] In this way, it is beneficial for the early warning work order to be notified to the disposal personnel, so that the disposal personnel can receive the early warning work order, and it is beneficial for the early warning work order to be notified to the disposal personnel at the first time.

[0089] In step S13, it is analyzed that when the alarm level is the preset first level, the notification method of issuing the alarm work order to the handling personnel is the first notification method. In step S14, a second notification method for issuing an alarm work order to the handling personnel under the condition that the alarm level is the preset second level will be analyzed.

[0090] In a possible implementation manner, in step S14, when the alarm level is the preset second level, it is indicated that the urgency of the alarm event occurring in the monitoring area corresponding to the alarm work order is relatively low, and the urgency is less than The alarm level is the alarm event corresponding to the preset first level. An alarm work order can be issued in the work order system, and the content of the alarm work order can be sent to the terminal equipment of the handler through the second notification method, that is, it can be Without phone notification, the alarm work order is directly issued in the work order system. For example, it can be notified by SMS, email, APP (Application, application) push, notification bar message push, etc. on the terminal device of the disposal personnel. Push alert work orders, which is not limited in this disclosure.

[0091] It can be seen that through steps S11 to S14, the alarm work order of the alarm information and the alarm level corresponding to the alarm work order can be determined according to the obtained alarm information. An alarm work order is issued in the system, and the content of the alarm work order is sent to the terminal equipment of the disposal personnel through the first notification method; when the alarm level is the preset second level, an alarm can be issued in the work order system The work order is issued, and the content of the alarm work order is sent to the terminal device of the disposal person through the second notification method.

[0092] In this way, different notification methods can be used according to different alarm levels to transmit alarm information more effectively. It is pushed to the terminal device of the disposal personnel at the first time, and the disposal personnel receive the alarm work order with a high probability, which is beneficial for the disposal personnel to deal with the alarm work order of the preset first level in time. In addition, forming an alarm work order in the work order system can improve the management efficiency of the alarm work order, which is conducive to adding a disposal record to the alarm work order in the subsequent process, which is further conducive to the closed-loop disposal of the alarm information.

[0093] After the content of the alarm work order is sent to the terminal device of the handling personnel in step S13 (or step S14), the alarm level of each alarm work order in the work order system can also be upgraded or downgraded automatically or manually. Adjustments to improve the flexibility of the work order system for more application scenarios.

[0094] In a possible implementation manner, it can be determined whether the alarm work order whose alarm level is the preset first level satisfies the preset first level change trigger condition; In this case, the alarm level of the alarm work order is changed from the preset first level to the preset second level in the work order system.

[0095] Wherein, the first level change trigger condition includes at least one of the following:

[0096] The administrator of the work order system sets the alarm level of the alarm work order to the preset second level;

[0097]In the case that the handling personnel does not accept the alarm work order, the event corresponding to the alarm work order is in a state of being processed.

[0098] For example, the administrator of the work order system can manually judge all or part of the alarm work orders in the background, and reset the alarm level of the alarm work order according to his own judgment result. For any alarm work order in the work order system whose alarm level is the preset first level, the setting operation of the administrator (for example, the administrator sets the alarm level of the alarm work order to the preset second level) can be used as the first level. Change the trigger condition. When the work order system detects the above setting operation, it can satisfy the first level change trigger condition, and trigger the work order system to change the alarm level of the corresponding alarm work order from the preset first level to the preset second level.

[0099] For example, if an elevator in a certain station A fails, the work order system determines that the alarm level of the alarm work order is the preset first level according to the alarm information. When the administrator browses the alarm work order, he finds that the traffic at the station is relatively small, and the standby elevators at the station are operating normally, which will not bring serious safety risks in the short term. The alarm level can be manually judged to be the second preset. level, and use the administrator authority to set the alarm level of the alarm work order in the work order system to the preset second level. When the work order system detects the administrator's setting operation, it can trigger the work order system to change the alarm level of the alarm work order from the preset first level to the preset second level, and notify the handling personnel by SMS and email on the mobile terminal. The notification, APP (Application, application) push, notification bar message push, etc. will send the level change message of the alarm work order to the disposal personnel.

[0100] In this way, manual interaction can be used to screen the alarm work orders automatically determined by the system as the preset first level, which is beneficial to reduce the misjudgment of the alarm level of the alarm work order by the work order system.

[0101] For another example, for any alarm work order in the work order system whose alarm level is the preset first level, if the handling personnel does not accept the alarm work order, if it is detected that the event corresponding to the alarm work order is in the state of being processed , which can be used as the first level change trigger condition. When the work order system detects that the alarm work order meets the first level change trigger condition, it can trigger the work order system to change the alarm level of the corresponding alarm work order from the preset first level to the preset second level.

[0102] For example, if there is a fire in a certain station A, the work order system determines that the alarm level of the alarm work order is the preset first level according to the alarm information. In the case that the handling personnel did not accept the alarm work order, the surveillance video detected that the on-site personnel (such as station staff, passengers, etc.) had organized personnel to put out the fire, and the fire was obviously becoming smaller and smaller, indicating the event corresponding to the alarm work order. It is in the processing state and meets the preset first level change trigger conditions, which can trigger the work order system to change the alarm level of the alarm work order from the preset first level to the preset second level, on the mobile terminal of the handler. Send the level change message of the alarm work order to the disposal personnel by means of SMS notification, email notification, APP (Application, application) push, notification bar message push, etc.

[0103] In this way, the work order system can dynamically adjust the alarm level of the alarm work order in real time by monitoring the events corresponding to the alarm work order, lower the alarm level of the alarm work order in the processing state, and reduce the alarm level of the alarm work order due to the preset first level. The situation that the handling personnel cannot deal with the alarming work orders in time caused by too many alarming work orders is helpful for the handling personnel to prioritize the handling of the alarming work orders whose alarm level is the preset first level more efficiently.

[0104] In a possible implementation manner, it is determined whether the alarm work order whose alarm level is the preset second level satisfies the preset second level change trigger condition; in the case where the second level change trigger condition is satisfied In the work order system, the alarm level of the alarm work order is changed from the preset second level to the preset first level, and the changed alarm is sent through the first notification method. The content of the work order is sent to the terminal equipment of the disposal personnel;

[0105] Wherein, the second level change trigger condition includes at least one of the following:

[0106] The handling personnel did not accept the alarm work order within the first preset time;

[0107] The handler fails to complete the alarm work order within the second preset time;

[0108] The alarm information corresponding to the alarm work order includes preset target information;

[0109] The administrator of the work order system sets the alarm level of the alarm work order to the preset first level.

[0110] For example, for any alarm work order issued in the work order system with a preset second level of alarm, if the work order system detects that there is no handling person to accept the alarm work order within the first preset time, it can be regarded as the first alarm work order. Level 2 change trigger condition. When the work order system detects that the alarm work order meets the second level change trigger condition, it can trigger the work order system to change the alarm level of the corresponding alarm work order from the preset second level to the preset first level, and pass the first level. In the notification method, the changed content of the alarm work order is delivered to the terminal equipment of the handling personnel.

[0111] For example, assuming that the first preset time is M seconds (M is an integer greater than 1, and the specific value of M is not limited in this disclosure), for a certain alarm work order A issued by the work order system, there is no handling personnel within M seconds. Accepting the alarm work order A and meeting the preset second level change trigger conditions can trigger the work order system to change the alarm level of the alarm work order A from the preset second level to the preset first level, not only in the movement of the handling personnel On the terminal, the notification of the level change of the alarm work order is sent to the disposal personnel by means of SMS notification, email notification, APP (Application, application) push, notification bar message push, etc. The handling personnel shall accept and dispose of the alarm work order A as soon as possible.

[0112] In this way, it is beneficial to improve the processing personnel's acceptance efficiency of the alarm work order.

[0113] For another example, for any alarm work order issued in the work order system with a preset second level of alarm, if the work order system detects that no handler has completed the alarm work order within the second preset time, it can be used as the alarm work order. The second level changes the trigger condition. When the work order system detects that the alarm work order meets the second level change trigger condition, it can trigger the work order system to change the alarm level of the corresponding alarm work order from the preset second level to the preset first level, and pass the first level. In the notification method, the changed content of the alarm work order is delivered to the terminal equipment of the handling personnel.

[0114] For example, assuming that the second preset time is N hours (N is an integer greater than 1, and the specific value of N is not limited in this disclosure), for a certain alarm work order B issued by the work order system, the personnel will be dealt with within N hours. If the alarm work order B is not completed and the preset second level change trigger condition is met, the work order system can be triggered to change the alarm level of the alarm work order B from the preset second level to the preset first level. On the mobile terminal, the notification of the level change of the alarm work order is sent to the disposal personnel by means of SMS notification, email notification, APP (Application, application) push, notification bar message push, etc., and notify the disposal personnel by phone notification. Urge the disposal personnel to deal with the alarm work order B as soon as possible.

[0115] In this way, it is beneficial to improve the handling efficiency of the handling personnel on the accepted alarm work order, and reduce the probability that the handling personnel do not handle the order for a long time after receiving the order.

[0116] For another example, for any alarm work order issued in the work order system whose alarm level is the preset second level, if the work order system detects that the alarm information corresponding to the alarm work order includes target information (such as target location, target person, etc.) ), which can be used as the second level change trigger condition. When the work order system detects that the alarm work order meets the second level change trigger condition, it can trigger the work order system to change the alarm level of the corresponding alarm work order from the preset second level to the preset first level, and pass the first level. In the notification method, the changed content of the alarm work order is delivered to the terminal equipment of the handling personnel.

[0117] For example, in the case that the preset target information includes a target person (eg, a pregnant woman), a certain preset second-level alarm work order C (for example, a person lying down for a long time) is issued by the work order system. If it is detected that the long-term sleeper is a pregnant woman, the preset second level change trigger condition can be met, and the work order system can be triggered to change the alarm level of the alarm work order C from the preset second level to the preset first level. On the mobile terminal of the disposal personnel, the notification of the level change of the alarm work order is sent to the disposal personnel by means of SMS notification, email notification, APP (Application, application) push, notification bar message push, etc., and the disposal is notified by phone notification. personnel, so as to prompt the disposal personnel to deal with the alarm work order C as soon as possible.

[0118] In this way, the work order system can dynamically adjust the alarm level of the alarm work order in real time by monitoring the target information of the alarm work order, improve the flexibility of the work order system to adapt to various application scenarios, and further improve the response to the alarm work order. disposal efficiency.

[0119] For another example, the administrator of the work order system can manually judge all or part of the alarm work orders in the background, and reset the alarm level of the alarm work order according to the judgment result. For any alarm work order in the work order system whose alarm level is the preset second level, the setting operation of the administrator (for example, the administrator sets the alarm level of the alarm work order to the preset first level) can be used as the second level. Change the trigger condition. In the case of detecting the above setting operation, the work order system can satisfy the second level change trigger condition, and trigger the work order system to change the alarm level of the corresponding alarm work order from the preset second level to the preset first level, And through the first notification method, the changed content of the alarm work order is delivered to the terminal device of the handler.

[0120] For example, if an elevator in a certain station A fails, the work order system determines that the alarm level of the alarm work order is the preset second level according to the alarm information. When the administrator browses the alarm work order, he finds that the station has a huge flow of people, and the elevator failure will cause passengers to be stranded, which will bring serious safety risks. Permissions Set the alarm level of the alarm work order to the preset first level in the work order system. When the work order system detects the administrator's setting operation, it can trigger the work order system to change the alarm level of the alarm work order from the preset second level to the preset first level, not only will it notify the handler's mobile terminal by SMS , email notification, APP (Application, application) push, notification bar message push, etc., send the level change message of the alarm work order to the disposal personnel, and notify the disposal personnel by phone notification, so as to prompt the disposal personnel to the elevator Troubleshoot as soon as possible.

[0121] In this way, it is beneficial to reduce the misjudgment of the alarm work order level by the work order system. Through manual interaction, the system automatically determines the non-urgent second-level alarm work order to be screened, which is beneficial to the first level. The time will notify the handler of the preset first level.

[0122] When the handler receives the phone notification through step S13 or step S14, and/or receives the alarm work order pushed by the terminal device, the handler can handle it according to the phone notification or the alarm work order issued by the work order system in step S15, And fill in the disposal results into the alarm work order.

[0123] It should be understood that the disposal personnel can fill in the disposal result into the alarm worksheet by means of the description herein, taking pictures of on-site images, voice description, etc., which is not limited in the present disclosure.

[0124] In a possible implementation manner, in step S15, the handling result of the alarm work order fed back by the terminal device is obtained, and according to the handling result of the alarm work order fed back by the terminal device, the alarm work order enters the next step process. Wherein, the next process includes closing the case, or notifying the disposal personnel to re-process.

[0125]For example, the disposal personnel can fill in the disposal results of the alarm work order through the terminal device. According to the disposal results fed back by the terminal device, the disposal results can be processed manually (for example, system administrators) or automatically (for example, based on neural network technology). The disposal results are reviewed, so that the alarm work order can enter the next process.

[0126] For example, if the audit result is approved, the alarm work order can be closed; if the audit result is not approved, the handler can be notified to continue processing the alarm work order until the audit result is passed and the case is closed.

[0127] In this way, the disposal results can be tracked and recorded in a process-based manner through the work order system to ensure a closed loop of incident disposal.

[0128] In a possible implementation manner, when the visual recognition of the surveillance video indicates that the event corresponding to the alarm information has been processed, the alarm work order is closed.

[0129] For example, the monitoring equipment (such as a camera) in the monitoring area can collect the monitoring video of the alarm location in real time, and by performing visual recognition and analysis on the monitoring video, it is recognized that the event corresponding to the alarm information has been processed, and the alarm tool is processed. single case. For example, assuming that the content of the alarm work order F is that a person has been lying down at the alarm location B for a long time, if the surveillance video recognizes that the person who has been lying down for a long time has stood up or has been transferred (sent to a doctor), even if the person does not receive The handling personnel can also send an identifier to the work order system for the handling result of the alarm work order F for automatic case closing processing.

[0130] In this way, the work order system can have the ability to automatically close cases, which is conducive to improving the processing efficiency of the work order processing system, and is conducive to forming a closed-loop process for alarm work orders.

[0131] To sum up, the work order processing method proposed by the embodiments of the present disclosure can realize functions such as alarm reception, alarm judgment and distribution, alarm handling, and alarm closure. The timeliness problem, and the disposal result record is formed, forming the closed-loop process of the work order. For emergency alarm work orders (for example, the preset first-level alarm work orders), a telephone notification can be made, and the timeliness is relatively high. In addition, through the work order system, the disposal results are tracked and recorded in a process-based manner to ensure the closed loop of incident disposal.

[0132] It can be understood that the above-mentioned method embodiments mentioned in the present disclosure can be combined with each other to form a combined embodiment without violating the principle and logic. Those skilled in the art can understand that, in the above method of the specific embodiment, the specific execution order of each step should be determined by its function and possible internal logic.

[0133] In addition, the present disclosure also provides work order processing devices, electronic devices, computer-readable storage media, and programs, all of which can be used to implement any work order processing method provided by the present disclosure. Corresponding records will not be repeated.

[0134] figure 2 A block diagram showing a work order processing apparatus according to an embodiment of the present disclosure, such as figure 2 As shown, the device includes:

[0135] an acquisition module 21, configured to visually identify the surveillance video of at least one surveillance area, and acquire alarm information;

[0136] A determination module 22, configured to determine, according to the alarm information, an alarm work order of the alarm information, and an alarm level corresponding to the alarm work order;

[0137] The first issuing module 23 is configured to issue the alarm work order in the work order system when the alarm level is the preset first level, and send the alarm work order to the work order through the first notification method. The content is distributed to the terminal equipment of the disposal personnel;

[0138] The second issuing module 24 is configured to issue the alarm work order in the work order system when the alarm level is a preset second level, and send the alarm work order to the work order system through the second notification method. The content of the order is sent to the terminal equipment of the disposal personnel.

[0139] In a possible implementation manner, the apparatus further includes a first judgment module, configured to judge that the alarm level is the pre-warning level after the content of the alarm work order is delivered to the terminal equipment of the handling personnel. Set whether the alarm work order of the first level satisfies the preset first level change trigger condition; if the first level change trigger condition is satisfied, the alarm level of the alarm work order is set in the work order system Change from the preset first level to the preset second level; wherein, the triggering condition for the first level change includes at least one of the following: the administrator of the work order system sets the alarm of the alarm work order The level is the preset second level; in the case that the handling personnel does not accept the alarm work order, the event corresponding to the alarm work order is in a state of being processed.

[0140] In a possible implementation manner, the apparatus further includes a second judgment module, configured to judge that the alarm level is the pre-warning level after the content of the alarm work order is delivered to the terminal equipment of the handling personnel. Set whether the second-level alarm work order meets the preset second-level change trigger condition; in the case of satisfying the second-level change trigger condition, the alarm level of the alarm work order is set in the work order system. Change from the preset second level to the preset first level, and send the changed content of the alarm work order to the terminal device of the handler through the first notification method; The triggering conditions for the second-level change include at least one of the following: the handling personnel did not accept the alarm work order within the first preset time; the handling personnel did not complete the alarm work order within the second preset time; the alarm The alarm information corresponding to the work order includes preset target information; the administrator of the work order system sets the alarm level of the alarm work order to the preset first level.

[0141] In a possible implementation manner, the determining module 22 is configured to: when the quantity of the alarm information is greater than the first threshold, according to the alarm time, alarm location, alarm event type, For at least one item in the alarm event image, group the alarm information to obtain at least one group of alarm information sets; and generate the alarm work order corresponding to each group of alarm information sets according to each group of alarm information sets.

[0142] In a possible implementation manner, the first issuing module 23 is configured to: call a preset interface to automatically dial the phone number of the terminal device, and play the phone content after the phone is connected, and the phone content is: The voice corresponding to the content of the alarm work order.

[0143] In a possible implementation manner, the first issuing module 23 is configured to call a preset interface to repeatedly dial the phone number of the terminal device according to a preset frequency when the phone is not connected.

[0144] In a possible implementation manner, the apparatus further includes a handling module, configured to: obtain the handling result of the alarm work order fed back by the terminal device; According to the handling result, the alarm work order enters the next process, and the next process includes closing the case, or notifying the handling personnel to reprocess.

[0145] In a possible implementation manner, the apparatus further includes a case closing module, configured to: close a case to the alarm work order when the visual recognition of the surveillance video indicates that the event corresponding to the alarm information has been processed .

[0146] In a possible implementation manner, the second notification manner does not include a telephone notification manner.

[0147] The method has a specific technical relationship with the internal structure of the computer system, and can solve the technical problem of how to improve the hardware operation efficiency or execution effect (including reducing the amount of data storage, reducing the amount of data transmission, improving the hardware processing speed, etc.), so as to obtain a natural The technical effects of regular computer system internal performance improvements.

[0148] In some embodiments, the functions or modules included in the apparatuses provided in the embodiments of the present disclosure may be used to execute the methods described in the above method embodiments. For specific implementation, reference may be made to the descriptions of the above method embodiments. For brevity, here No longer.

[0149] Embodiments of the present disclosure further provide a computer-readable storage medium, on which computer program instructions are stored, and when the computer program instructions are executed by a processor, the foregoing method is implemented. Computer-readable storage media may be volatile or non-volatile computer-readable storage media.

[0150] An embodiment of the present disclosure further provides an electronic device, including: a processor; a memory for storing instructions executable by the processor; wherein the processor is configured to invoke the instructions stored in the memory to execute the above method.

[0151] Embodiments of the present disclosure also provide a computer program product, including computer-readable codes, or a non-volatile computer-readable storage medium carrying computer-readable codes, when the computer-readable codes are stored in a processor of an electronic device When running in the electronic device, the processor in the electronic device executes the above method.

[0152] The electronic device may be provided as a terminal, server or other form of device.

[0153] image 3 A block diagram of an electronic device 800 according to an embodiment of the present disclosure is shown. For example, the electronic device 800 may be a User Equipment (UE), a mobile device, a user terminal, a terminal, a cellular phone, a cordless phone, a Personal Digital Assistant (PDA), a handheld device, a computing device, an in-vehicle device, Terminal devices such as wearable devices.

[0154] refer to image 3 , the electronic device 800 may include one or more of the following components: a processing component 802, a memory 804, a power supply component 806, a multimedia component 808, an audio component 810, an input/output (I/O) interface 812, a sensor component 814, and a communication component 816.

[0155] The processing component 802 generally controls the overall operation of the electronic device 800, such as operations associated with display, phone calls, data communications, camera operations, and recording operations. The processing component 802 may include one or more processors 820 to execute instructions to perform all or some of the steps of the methods described above. Additionally, processing component 802 may include one or more modules that facilitate interaction between processing component 802 and other components. For example, processing component 802 may include a multimedia module to facilitate interaction between multimedia component 808 and processing component 802.

[0156] Memory 804 is configured to store various types of data to support operation at electronic device 800 . Examples of such data include instructions for any application or method operating on electronic device 800, contact data, phonebook data, messages, pictures, videos, and the like. Memory 804 may be implemented by any type of volatile or nonvolatile storage device or combination thereof, such as static random access memory (SRAM), electrically erasable programmable read only memory (EEPROM), erasable Programmable Read Only Memory (EPROM), Programmable Read Only Memory (PROM), Read Only Memory (ROM), Magnetic Memory, Flash Memory, Magnetic Disk or Optical Disk.

[0157] Power supply assembly 806 provides power to various components of electronic device 800 . Power supply components 806 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power to electronic device 800 .

[0158]Multimedia component 808 includes a screen that provides an output interface between the electronic device 800 and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from a user. The touch panel includes one or more touch sensors to sense touch, swipe, and gestures on the touch panel. The touch sensor may not only sense the boundaries of a touch or swipe action, but also detect the duration and pressure associated with the touch or swipe action. In some embodiments, the multimedia component 808 includes a front-facing camera and/or a rear-facing camera. When the electronic device 800 is in an operation mode, such as a shooting mode or a video mode, the front camera and/or the rear camera may receive external multimedia data. Each of the front and rear cameras can be a fixed optical lens system or have focal length and optical zoom capability.

[0159] Audio component 810 is configured to output and/or input audio signals. For example, audio component 810 includes a microphone (MIC) that is configured to receive external audio signals when electronic device 800 is in operating modes, such as calling mode, recording mode, and voice recognition mode. The received audio signal may be further stored in memory 804 or transmitted via communication component 816 . In some embodiments, audio component 810 also includes a speaker for outputting audio signals.

[0160] The I/O interface 812 provides an interface between the processing component 802 and a peripheral interface module, which may be a keyboard, a click wheel, a button, or the like. These buttons may include, but are not limited to: home button, volume buttons, start button, and lock button.

[0161] Sensor assembly 814 includes one or more sensors for providing status assessment of various aspects of electronic device 800 . For example, the sensor assembly 814 can detect the on/off state of the electronic device 800, the relative positioning of the components, such as the display and the keypad of the electronic device 800, the sensor assembly 814 can also detect the electronic device 800 or one of the electronic device 800 Changes in the position of components, presence or absence of user contact with the electronic device 800 , orientation or acceleration/deceleration of the electronic device 800 and changes in the temperature of the electronic device 800 . Sensor assembly 814 may include a proximity sensor configured to detect the presence of nearby objects in the absence of any physical contact. Sensor assembly 814 may also include a light sensor, such as a complementary metal oxide semiconductor (CMOS) or charge coupled device (CCD) image sensor, for use in imaging applications. In some embodiments, the sensor assembly 814 may also include an acceleration sensor, a gyroscope sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.

[0162] Communication component 816 is configured to facilitate wired or wireless communication between electronic device 800 and other devices. The electronic device 800 can access a wireless network based on communication standards, such as wireless network (Wi-Fi), second generation mobile communication technology (2G), third generation mobile communication technology (3G), fourth generation mobile communication technology (4G) ), Long Term Evolution (LTE) of Universal Mobile Telecommunications Technology, Fifth Generation Mobile Telecommunications Technology (5G), or a combination thereof. In one exemplary embodiment, the communication component 816 receives broadcast signals or broadcast related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 816 also includes a near field communication (NFC) module to facilitate short-range communication. For example, the NFC module may be implemented based on radio frequency identification (RFID) technology, infrared data association (IrDA) technology, ultra-wideband (UWB) technology, Bluetooth (BT) technology and other technologies.

[0163] In an exemplary embodiment, electronic device 800 may be implemented by one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable A programmed gate array (FPGA), controller, microcontroller, microprocessor or other electronic component implementation is used to perform the above method.

[0164] In an exemplary embodiment, a non-volatile computer-readable storage medium, such as a memory 804 comprising computer program instructions executable by the processor 820 of the electronic device 800 to perform the above method is also provided.

[0165] The present disclosure relates to the field of augmented reality. By acquiring the image information of the target object in the real environment, the relevant features, states and attributes of the target object can be detected or recognized with the help of various visual correlation algorithms, so as to obtain the image information matching the specific application. AR effect that combines virtual and reality. Exemplarily, the target object may involve faces, limbs, gestures, movements, etc. related to the human body, or objects, markers, or sandboxes, display areas, or display items related to venues or venues. Vision-related algorithms may involve visual localization, SLAM, 3D reconstruction, image registration, background segmentation, object keypoint extraction and tracking, object pose or depth detection, etc. The specific application can not only involve interactive scenes such as navigation, navigation, explanation, reconstruction, and virtual effect overlay display related to real scenes or items, but also special effects processing related to people, such as makeup beautification, body beautification, special effects display, virtual Model display and other interactive scenarios. The relevant features, states and attributes of the target object can be detected or recognized through the convolutional neural network. The above convolutional neural network is a network model obtained by model training based on a deep learning framework.

[0166] Figure 4 A block diagram of an electronic device 1900 according to an embodiment of the present disclosure is shown. For example, the electronic device 1900 may be provided as a server or terminal device. refer to Figure 4 , electronic device 1900 includes a processing component 1922, which further includes one or more processors, and a memory resource represented by memory 1932 for storing instructions executable by the processing component 1922, such as applications. An application program stored in memory 1932 may include one or more modules, each corresponding to a set of instructions. Additionally, the processing component 1922 is configured to execute instructions to perform the above-described methods.

[0167] The electronic device 1900 may also include a power supply assembly 1926 configured to perform power management of the electronic device 1900, a wired or wireless network interface 1950 configured to connect the electronic device 1900 to a network, and an input output (I/O) interface 1958 . The electronic device 1900 may operate based on an operating system stored in the memory 1932, such as a Microsoft server operating system (Windows Server). TM ), an operating system based on a graphical user interface (Mac OSX) launched by Apple TM ), a multi-user, multi-process computer operating system (Unix TM ), a free and open source Unix-like operating system (Linux TM ), an open source Unix-like operating system (FreeBSD TM ) or similar.

[0168] In an exemplary embodiment, a non-volatile computer-readable storage medium is also provided, such as memory 1932 comprising computer program instructions executable by processing component 1922 of electronic device 1900 to perform the above-described method.

[0169] The present disclosure may be a system, method and/or computer program product. The computer program product may include a computer-readable storage medium having computer-readable program instructions loaded thereon for causing a processor to implement various aspects of the present disclosure.

[0170] A computer-readable storage medium may be a tangible device that can hold and store instructions for use by the instruction execution device. The computer-readable storage medium may be, for example, but not limited to, an electrical storage device, a magnetic storage device, an optical storage device, an electromagnetic storage device, a semiconductor storage device, or any suitable combination of the foregoing. More specific examples (non-exhaustive list) of computer readable storage media include: portable computer disks, hard disks, random access memory (RAM), read only memory (ROM), erasable programmable read only memory (EPROM) or flash memory), static random access memory (SRAM), portable compact disk read only memory (CD-ROM), digital versatile disk (DVD), memory sticks, floppy disks, mechanically coded devices, such as printers with instructions stored thereon Hole cards or raised structures in grooves, and any suitable combination of the above. Computer-readable storage media, as used herein, are not to be construed as transient signals per se, such as radio waves or other freely propagating electromagnetic waves, electromagnetic waves propagating through waveguides or other transmission media (eg, light pulses through fiber optic cables), or through electrical wires transmitted electrical signals.

[0171] The computer readable program instructions described herein may be downloaded to various computing/processing devices from a computer readable storage medium, or to an external computer or external storage device over a network such as the Internet, a local area network, a wide area network, and/or a wireless network. The network may include copper transmission cables, fiber optic transmission, wireless transmission, routers, firewalls, switches, gateway computers, and/or edge servers. A network adapter card or network interface in each computing/processing device receives computer-readable program instructions from a network and forwards the computer-readable program instructions for storage in a computer-readable storage medium in each computing/processing device .

[0172] Computer program instructions for carrying out operations of the present disclosure may be assembly instructions, instruction set architecture (ISA) instructions, machine instructions, machine-dependent instructions, microcode, firmware instructions, state setting data, or instructions in one or more programming languages. Source or object code, written in any combination, including object-oriented programming languages, such as Smalltalk, C++, etc., and conventional procedural programming languages, such as the "C" language or similar programming languages. The computer readable program instructions may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer, or entirely on the remote computer or server implement. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (eg, using an Internet service provider through the Internet connect). In some embodiments, custom electronic circuits, such as programmable logic circuits, field programmable gate arrays (FPGAs), or programmable logic arrays (PLAs), can be personalized by utilizing state information of computer readable program instructions. Computer readable program instructions are executed to implement various aspects of the present disclosure.

[0173] Aspects of the present disclosure are described herein with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the disclosure. It will be understood that each block of the flowchart illustrations and/or block diagrams, and combinations of blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer readable program instructions.

[0174] These computer readable program instructions may be provided to a processor of a general purpose computer, special purpose computer or other programmable data processing apparatus to produce a machine that causes the instructions when executed by the processor of the computer or other programmable data processing apparatus , resulting in means for implementing the functions/acts specified in one or more blocks of the flowchart and/or block diagrams. These computer readable program instructions can also be stored in a computer readable storage medium, these instructions cause a computer, programmable data processing apparatus and/or other equipment to operate in a specific manner, so that the computer readable medium on which the instructions are stored includes An article of manufacture comprising instructions for implementing various aspects of the functions/acts specified in one or more blocks of the flowchart and/or block diagrams.

[0175]Computer readable program instructions can also be loaded onto a computer, other programmable data processing apparatus, or other equipment to cause a series of operational steps to be performed on the computer, other programmable data processing apparatus, or other equipment to produce a computer-implemented process , thereby causing instructions executing on a computer, other programmable data processing apparatus, or other device to implement the functions/acts specified in one or more blocks of the flowcharts and/or block diagrams.

[0176] The flowchart and block diagrams in the Figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of instructions, which comprises one or more functions for implementing the specified logical function(s) executable instructions. In some alternative implementations, the functions noted in the blocks may occur out of the order noted in the figures. For example, two blocks in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It is also noted that each block of the block diagrams and/or flowchart illustrations, and combinations of blocks in the block diagrams and/or flowchart illustrations, can be implemented in dedicated hardware-based systems that perform the specified functions or actions , or can be implemented in a combination of dedicated hardware and computer instructions.

[0177] The computer program product can be specifically implemented by hardware, software or a combination thereof. In an optional embodiment, the computer program product is embodied as a computer storage medium, and in another optional embodiment, the computer program product is embodied as a software product, such as a software development kit (Software Development Kit, SDK), etc. Wait.

[0178] The above description of the various embodiments tends to emphasize the differences between the various embodiments, and the same or similar points can be referred to each other, and for the sake of brevity, details are not repeated herein.

[0179] Those skilled in the art can understand that in the above method of the specific implementation, the writing order of each step does not mean a strict execution order but constitutes any limitation on the implementation process, and the specific execution order of each step should be based on its function and possible Internal logic is determined.

[0180] If the technical solution of this application involves personal information, the product applying the technical solution of this application has clearly informed the personal information processing rules and obtained the individual's voluntary consent before processing personal information. If the technical solution of the present application involves sensitive personal information, the product applying the technical solution of the present application has obtained the individual's individual consent before processing sensitive personal information, and at the same time satisfies the requirement of "express consent". For example, at the personal information collection device such as a camera, a clear and conspicuous sign is set to inform that the personal information has entered the collection range, and the personal information will be collected. On the device for personal information processing, where the personal information processing rules are informed by obvious signs/information, personal authorization is obtained through pop-up information or by asking individuals to upload their personal information; among them, personal information processing rules may include personal information processing rules. Information such as information processor, purpose of processing personal information, method of processing, and types of personal information processed.

[0181] Various embodiments of the present disclosure have been described above, and the foregoing descriptions are exemplary, not exhaustive, and not limiting of the disclosed embodiments. Numerous modifications and variations will be apparent to those of ordinary skill in the art without departing from the scope and spirit of the described embodiments. The terminology used herein was chosen to best explain the principles of the various embodiments, the practical application or improvement over the technology in the marketplace, or to enable others of ordinary skill in the art to understand the various embodiments disclosed herein.