Method and apparatus for processing fault task in apparatus management
A device management and processing method technology, applied in the field of communications, can solve the problems of low success rate and high cost of DMS processing stress network main operation, and achieve the effect of improving the success rate and enhancing user experience
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[0040] In order to perform follow-up management on the failed task when the terminal device fails to execute the task, when the terminal device reports the failure to execute the task to the device management server, the device management server executes a corresponding processing strategy according to the failure type to perform subsequent management on the failed task. In the following, the present invention will be described in detail mainly by taking device management through the OMA DM protocol as an example.
[0041] Based on the existing OMA DM protocol, from the user's point of view, the reasons for device management (DM) execution failure can be divided into three types:
[0042] (1) The user does not respond, so that the interaction times out, which eventually leads to task failure;
[0043] (2) The user is unwilling to execute and chooses to reject or cancel, resulting in failure to execute the assigned task;
[0044] (3) The user accepts the assigned task, but an ...
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