System and method for analyzing out-of-work of computer intellectually

Abstract

A system used or realizing intelligent analysis of computer hang-up is prepared as utilizing monitor module to store hardware and driving program as well as application software information of computer into databank of computer, utilizing search module to search out corresponding information in databank of computer according to information key word obtained from journal file generated at time of computer hang-up then to provide relevant settlement plan.

Description

technical field [0001] The invention designs a computer system and a control method, and in particular relates to a system and a method for intelligently analyzing the cause of the crash when the computer crashes. Background technique [0002] The development of the information society has shortened the distance between people, and computers have become an indispensable partner in people's life and work. Whether it is an old man over seventy years old or a child who has just learned to read, everyone can use a computer to satisfy their needs. needs in all aspects. [0003] With the development of science, the development of computer can be described as rapid and abnormal. Software programs with full functions and hardware with higher performance are constantly appearing. While providing convenience for people, it also inevitably increases the probability of computer failure. Crash is a kind of computer failure that often occurs. There are many reasons for it, but it is noth...

AI Technical Summary

Problems solved by technology

The harm of crash is self-evident. It not only brings inconvenience to our work, but also often leads to the loss of work results because they are not saved in time

[0004] After the computer crashes, ordinary users often cannot determine the real cause of the crash, but professional maintenance personnel usually take the method of reinstalling the system and application software or replacing suspicious hardware. cannot guarantee a fundamental solution

[0005] The error report sending function is provided in the system above WINDOWS XP, but not all computer or software and hardware manufacturers pay attention to error reports, or even provide solutions, and because of some other reasons, computers do not send error reports. It makes it impossible for professional maintenance personnel to judge the cause of computer crashes.

[0006] In systems above WINDOWS XP, when the computer crashes, it will automatically generate a dump-type log file that records the state of the computer at the moment of crash. Afterwards, the above-mentioned dump log file can be invoked through the DOS command to obtain the relevant information keywords of the cause of the crash. Professional maintenance personnel refer to the above-mentioned obtained information keywords to analyze the cause of the computer crash, thereby taking corresponding solutions. There are differences in the professional level of different maintenance personnel, so the solutions adopted after analyzing the keywords of this information are also very different, and the factors of human influence are relatively large, so it cannot be guaranteed that the solutions adopted are objective and effective; Search for similar solutions on the web, but there is no guarantee that you will be able to search for the correct solution based on similar symptoms

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