Monitoring and control of administration systems

Abstract

The present invention allows administrators of conference equipment, remotely localized from the ordinary managing interface, to execute simple commands for solving a problem that may have occurred during a conference or at conference set up. This is provided by a parser translating user terminal commands transmitted from the user terminal (e.g. a cellular phone) of the system administrator to Conference Management System codes, which are executed on the conference equipment in question from the Conference Management System. The present invention also allows system administrators to be alerted by a message (e.g. SMS) at any errors occurring during a conference or conference set up, and to correct the errors by responding to the alert without the need of addressing the equipment in which the errors occur

Description

FIELD OF THE INVENTION [0001] The present invention relates to managing, controlling and scheduling videoconferences. BACKGROUND OF THE INVENTION [0002] Conventional videoconferencing systems comprise a number of end-points communicating real-time video, audio and / or data streams over and between various networks such as WAN, LAN and circuit switched networks. [0003] A number of videoconference systems residing at different sites may participate in the same conference, most often, through one or more MCU's (Multipoint Control Unit) performing i.a. switching functions to allow the audiovisual terminals to intercommunicate properly. [0004] As videoconferencing involves various recourses and equipment simultaneously interoperating at different localizations and capabilities, there is a need for the possibility to manage the resources involved both for scheduled and ad hoc videoconferences. The wording schedule or scheduler shall also be understood as including setting up ad-hoc meeting...

AI Technical Summary

Benefits of technology

[0008] It is an object of the present invention to provide a method and a system avoiding the above described problems.

[0009] The features defined in the independent claims enclosed characterise this method and system. A first aspect of the present invention discloses a method for providing control and scheduling of conference devices connected to a Conference Management System (CMS) having predefined CMS scheduling and control codes, including the steps of receiving a user terminal originated command at least attaching one or more device identifications in a Parser connected to the Conference Management System, making a look up in a first mapping table for said user terminal originated command, if a match between said user terminal originated command and a record in said first mapping table is found, then fetching an CMS scheduling or control code, or a data address pointing at an CMS scheduling or control code, associated with said user terminal originated command from said first mapping table and executing said sched

Problems solved by technology

Unfortunately, configuring, scheduling and establishing a video call is a complex process beyond the expertise of many users of video devices.

For instance, manufacturers of video devices typically include unique interfaces accessed through video endpoints that are complex and difficult to use.

Assuming that a user is able to successfully interact with a video end point user interface, other complexities remain as an obstacle to a successful video call configuration.

As video call technology advances, the scheduling of

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