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Method and system for text-to-speech conversion of caller information

a caller information and text-to-speech technology, applied in the field of telephones, can solve the problems of compromising the quality of the audible output, the format mismatch between the caller information database and the input string of the text-to-speech synthesizer,

Inactive Publication Date: 2006-04-20
NUANCE COMM INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

This solution improves the quality of spoken caller information and allows pre-existing databases to be used with text-to-speech synthesizers, providing higher quality audible output during call-waiting and eliminating the need for redundant database formatting.

Problems solved by technology

A problem not addressed by the '806 patent is the format mismatch between the caller information databases and the input strings to the text-to-speech synthesizer.
Consequently, providing compacted caller information directly to a text-to-speech synthesizer can compromise the quality of the audible output.

Method used

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  • Method and system for text-to-speech conversion of caller information

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Embodiment Construction

[0008] The present invention relates to an improved system and method for generating spoken caller information for presentation to a telephone service subscriber. The quality of the audible caller information is enhanced by reformatting textual data from a pre-existing caller database so as to improve the text-to-speech synthesis process. According to one embodiment of the present invention, a pre-processor converts existing textual caller information from a first predetermined data format stored in a conventional manner to a second data format suitable for text-to-speech synthesis. In addition to improving the quality of the audible output, the pre-processor also permits pre-existing caller information databases, such as a caller ID with name (CNAM) database, to be used with commercially available text-to-speech synthesizers. This feature of the pre-processor eliminates the need to create redundant databases of caller information formatted for a particular text-to-speech synthesize...

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Abstract

A system (10) and method (40) for providing audible caller information to telephone service subscribers is presented. The system (10) includes a pre-processor (28) that converts textual caller information from a first data format to a second data format suitable for text-to-speech synthesis (TTS). The pre-processor (28) can be incorporated in a service node / intelligent peripheral (SN / IP) (24) in an advanced intelligent network (AIN). In this configuration, the pre-processor (28) can be used to convert caller-ID with name database entries into a predetermined TTS format. The TTS formatted information can be provided to a TTS synthesized (30) included in the SN / IP (24). In conjunction with a switching service point (SSP) (20), the pre-processor (28) can provide a talking call-waiting feature to subscribers with significantly improved intelligibility.

Description

TECHNICAL FIELD OF THE INVENTION [0001] The present invention generally relates to telecommunications, and in particular, to caller identification information. BACKGROUND OF THE INVENTION [0002] Telecommunications systems incorporating text-to-speech synthesizers for generating audible caller information from textual data are known. U.S. Pat. No. 5,796,806 discloses an advanced intelligent network (AIN) that incorporates text-to-speech technology for presenting spoken caller information to subscribers. In this network, caller ID information, such as the caller's name and number, ordinarily presented visually to a subscriber using a special display device, is synthesized to voice information that is audibly presented to the subscriber. The textual caller information provided to the text-to-speech synthesizer is stored in phonebook-like databases. [0003] A problem not addressed by the '806 patent is the format mismatch between the caller information databases and the input strings to ...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): H04M11/00H04M1/64G10L13/04H04M1/57H04M3/428
CPCH04M3/42042H04M3/42059H04M2207/12H04M2242/22H04M3/428H04M2201/60H04M2201/39H04M3/4288H04M1/575G10L13/00
Inventor BOSSEMEYER, ROBERT WESLEY JR.HARDZINSKI, MARY LOUISEMCBLAIN, THOMAS JOSEPH
Owner NUANCE COMM INC