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Change Management

a technology of change management and entity assessment, applied in the field of entity assessment, can solve the problems of unreliable and difficult use of tools, limited ability of traditional measurement tools such as surveys to assess the state of an entity, and difficulty in obtaining good quality data, so as to improve the performance of the entity and achieve higher performan

Inactive Publication Date: 2013-02-14
ACCENTURE GLOBAL SERVICES LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

This patent is about a method for improving business performance and achieving project objectives. The method involves using a specific tool to measure and improve various aspects of the business.

Problems solved by technology

Traditional measurement tools, such as surveys, are limited in their ability to assess the state of an entity.
While such tools can provide limited assessment of certain aspects of the entity, these tools become unreliable and difficult to use when assessing more complex interactions between variables and when used to assess the impact that change has on the state of the entity.
Where statistical analysis is used to establish links between people's behaviour, change that takes place in the entity and organisational performance outcomes it often leads to inconclusive results.
Good quality data is difficult to obtain and the analysis generally does not take into account the impact of multidimensional variables on performance outcomes nor does the analysis adequately allow for the impact of moderating variables that change the state of the entity.
The work is time consuming and provides little practical value for the manager responsible for managing change and achieving business outcomes.
Therefore using traditional tools it is difficult to establish links to performance outcomes and it is not possible to model the impact of change on the entity adequately.
In the absence of tools to clearly understand, measure and manage variables associated with the entity, such entities continue to be guided by poor information.

Method used

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Embodiment Construction

[0053]In FIGS. 1-4 of the drawings, reference numeral 10 generally designates a system, in accordance with an embodiment of one aspect of the invention, for assessing a state of an entity. More particularly, the system 10 is intended for use in managing change in an entity such as a business organisation. For ease of reference, the invention will be described with reference to its application to managing change in a business environment such as in a company.

[0054]The system 10 includes a database 12 to store source data relating to a state of a reference community comprising a population of business organisations and a population of individuals. The system 10 further includes an analysis engine 14 for performing cluster analysis on source data from the database 12 to produce an analytical tool or master performance map 16 (otherwise referred to as a change map). An output of the analysis engine 14 provides a clustered database of an array of raw data 38. This array of raw data is or...

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Abstract

Generating an analytical tool for use in assessing a state of an entity. Source data relating to a state of a community of which the entity forms a part is retrieved. The source data relates to at least one variable and variable comprises drivers. Cluster analysis is performed on the source data to produce an array of reference data. The array of reference data is organized into a form to be used in analysing data collected from the community. An analytical tool is useful in assessing the state of an entity. The analytical tool comprises an array of cells, each cell containing a subset of reference data which provides a measure of each driver related to the state of a community. The positioning of the cells relative to one another is governed by the inter-relationship of the reference data in the cells.

Description

CROSS REFERENCE TO RELATED APPLICATIONS [0001]This is a divisional application of U.S. Patent Application sER. No. 11 / 722,290, filed on Jun. 27, 2007, which is a national phase application under 35 U.S.C. 371 of International Patent Application PCT / AU2005 / 001932 having an International Filing Date of Dec. 20, 2005, the disclosure of each of which is hereby fully incorporated herein by reference.TECHNICAL FIELD [0002]This invention relates to the assessment of an entity. More particularly, the invention relates to a method of, and a system for, generating an analytical tool, to an analytical tool and to a method of, and a system of, assessing the state of an entity.BACKGROUND ART [0003]Traditional measurement tools, such as surveys, are limited in their ability to assess the state of an entity. The tools that are commonly used are ‘static’ in that they measure a number of variables relating to one aspect of an entity, for example, people's attitudes, behaviours or actions at a single...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06F17/30G06Q10/00G06Q10/04G06Q50/00
CPCG06Q10/0637G06Q30/02G06Q10/06395G06Q10/06393G06F17/18G06Q10/04
Inventor PARRY, WARREN JOHN
Owner ACCENTURE GLOBAL SERVICES LTD
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