36 results about "Change management (ITSM)" patented technology

A system and methods are provided for operating and building graphically XML processing programs, guiding the user in development of the program, preventing and detecting development errors as the program is being designed, ensuring that the program is valid, i.e. satisfies required input and output constraints at all times, i.e. from the time it is developed to when it is deployed in a production environment, ensuring the automated change management if the internal logic of the Web service, or data sources called by the service or the schema that underlies the Web service are modified. The system includes a graphical XML Programming system where XML processing programs are built and represented in a graphical fashion, a real-time metadata computation and visualization method for each selected execution point in the visual program that provides guided programming, error prevention and detection, and change impact analysis and change management, and, an automated execution path exploration method that enables overall program validation and error identification. The system and methods allow a user to reduce by at least a factor of 2 the costs of development and maintenance of reliable XML processing programs such as Web Services.

A system and process for managing the migrating enhancements into a production software system is described. Enhancements are first migrated to a model system. After any issues are identified and addressed, the enhancements are migrated to the production software system. An electronic change management process is provided for assisting a developer in providing information about an enhancement to a change manager. An assurance tool of migration strategies is provided for tracking changes and avoiding conflicts between the enhancement and the model and production software systems. Information gathered in the change management may be used for providing an objective evaluation of developers of enhancements.

According to the present invention, an object change manager includes methods afterCreation( ), beforeDeletion( ), beforeChange( ) and afterChange( ) that may be invoked when an object is changed. The object change manager automatically updates all data structures, such as indexes and has tables, that correspond to the object being changed when one of these methods is called. The object change manager is an extensible framework that allows a programmer to define custom change management environments. The object change manager of the preferred embodiments is a portion of code that automatically propagates changes to objects to their corresponding data structures in a way that is transparent to the programmer, without requiring excessive overhead in the object infrastructure code.

A change management system for an IT environment or other enterprise level environment may comprise a server comprising memory and a controller. A change management application comprising machine readable instructions may be stored in the memory. The change management application may be arranged to perform the following steps: receive a plurality of work orders via a network to be performed during a maintenance period, concatenate the plurality of work orders to generate a master plan for performing the work orders during the maintenance period, and receive status updates for the work orders during the maintenance period down to the individual step level. A display may display a view of the master plan during the maintenance period. The view may include information related to the work orders and a status of the work orders. The status may be updated automatically based on status updates received by the change management application.

Systems, methods, and other embodiments associated with artifact type neutral change management are described. One example method includes maintaining an access table for each artifact in a collaborative software environment that records a most recent access of an artifact on a per user basis. An artifact type registration table is also maintained that maps each artifact type to the access table that records access information for artifacts of the given type and to a data store that stores artifacts of that type. For a given user, artifact pair, queries on the type registration table, access table, and data store are generated to return the last modification time for the artifact and the user's last access time for the artifact. This information is used to determine a change status of the artifact for the given user. This common framework can be used for artifacts of any type that are registered in the type registration table.

Embodiments of the present invention provide a system for dynamic regulatory change management for an enterprise. The system continuously monitors multiple regulatory data sources to identify regulatory change management documentation. The system then scans descriptive fields within each identified regulatory change documentation for coverage area indicator terms and phrases. A machine learning system then determines an impact value for each identified regulatory change documentation for one or more regulatory inventories of the enterprise by analyzing the coverage area indicator terms and phrases. If the impact value is above a predetermined threshold, the system alerts a user dashboard associated with a particular regulatory inventory to the regulatory change documentation. If the impact value is below the predetermined threshold, the system tags the regulatory change documentation as not being relevant to the regulatory inventory.

A method and system of generating an analytical tool for use in assessing a state of an entity is described. The method comprises retrieving source data relating to a state of a community of which the entity forms a part, the source data resulting from a data collecting and analysis mechanism and the source data relating to at least one variable and the, or each, variable comprising a plurality of drivers; performing cluster analysis on the source data to produce an array of reference data; and organizing the array of reference data into a form to be used in analyzing data collected from the community. An analytical tool for use in assessing the state of an entity is also described and comprises an array of cells, each cell containing a subset of reference data which provides a measure of each driver related to the state of a community of which the entity forms a part, and the positioning of the cells relative to one another being governed by the inter-relationship of the reference data contained in the cells.

The invention relates to the technical field of artificial intelligence, and provides a continuous integration method and a software development system. The continuous integration method comprises the steps that a continuous integration system obtains change information from a change management system and allocates compilation machines according to the change information; the compiling machine carries out code compiling according to the change information, uploads a software version which is successfully compiled to a version server for storage, and sends a storage path of the software version to a continuous integration system; the automatic test system obtains a storage path of the software version to be tested from the continuous integration system, deploys the corresponding software version to the distributed automatic test equipment for testing, and sends a test result to the continuous integration system; and when the continuous integration system passes the test, the change management system is notified to record the test result and upload the changed code file to a library. By means of the method, problems existing in the codes can be found and solved in time, the problem codes can be intercepted before the codes are uploaded to the library, and it is ensured that the codes uploaded to the library can be compiled into effective software versions.

The invention relates to a system for realizing process query processing by combining service data in a cloud process platform. The system comprises a service data definition module for defining an independent service data table for each process; a service data storage change management module used for creating a service database table and automatically synchronizing the process context data to the service database table; and a service data query module used for performing service query according to the provided query grammar based on the XML structure. The invention also relates to a processquery processing method for realizing the combination of the service data in the cloud process platform. Through using the system and the method for realizing the process query processing by combiningthe service data in the cloud process platform, a mode of conveniently and efficiently combining a service data query process and a task is realized, the complexity of combining service query development is reduced, the difference of query SQL between different databases is shielded, and the consistency of process service applications is improved. In addition, the requirement for supporting massdata process query of large and medium-sized enterprises is met.

Embodiments of the present invention provide a system for dynamic regulatory change management for an enterprise. The system continuously monitors multiple regulatory data sources to identify regulatory change management documentation. The system then scans descriptive fields within each identified regulatory change documentation for coverage area indicator terms and phrases. A machine learning system then determines an impact value for each identified regulatory change documentation for one or more regulatory inventories of the enterprise by analyzing the coverage area indicator terms and phrases. If the impact value is above a predetermined threshold, the system alerts a user dashboard associated with a particular regulatory inventory to the regulatory change documentation. If the impact value is below the predetermined threshold, the system tags the regulatory change documentation as not being relevant to the regulatory inventory.

The invention discloses a method and a system for realizing front-end state change management, and belongs to a front-end Angular technology framework. The technical problem to be solved by the invention is how to realize logic of refreshing an element state when an interface element changes, and meanwhile, the times of repeatedly requesting the rear end are reduced; the adopted technical scheme is as follows: the method comprises the following steps: when data of a front-end interface or a button has a state change, a service is shared in father and child components through an anchor dependent injection mechanism, thus monitoring a father and child component home internal state change event through the service; the father and child components respond, and unified management of state change of a front-end interface is achieved. The system comprises a service creation module, a Subject object subscription module, a service instance introduction module, an interface element state updating module and a Subject monitoring cancellation module.

The invention relates to the technical field of the Internet, in particular to a software and hardware operation and maintenance management method based on ITIL. The software and hardware operation and maintenance management method based on ITIL comprises the following steps: constructing an operation and maintenance big data center by utilizing a big data platform, and storing and managing operation and maintenance data collected in an IT environment, wherein the management comprises event management, problem management, change management, release management and configuration management. According to the software and hardware operation and maintenance management method based on ITIL, technical characteristics of event management, problem management, change management, release management,configuration management, knowledge base management and the like are adopted, so that operation and maintenance support personnel can perform layer-by-layer screening and analysis; finally, rules behind the operation and maintenance data are found through analysis and finally summarized into a knowledge base and related optimization actions, the defects that data in an ITIL system is scattered anddifficult to associate and analyze are overcome, data analysis replaces experience decision making, the operation and maintenance system is more objective, rigorous and quantifiable, and a better result is brought.

The method is suitable for the technical field of network communication, and provides a method and device for determining a BSS Color value, terminal equipment and a storage medium. The method comprises the following steps: receiving and analyzing change management frames sent by a first access point and a second access point with the same BSS Color value; when the number of the second access points is less than 2 and the first access point satisfies a first preset rule, sending a change stop frame to the first access point to avoid the situation that all APs need to be changed when a plurality of BSS Color values conflict; and if the number of the second access points is greater than or equal to 2 and the first access point satisfies a first preset rule, sending a conflict report to the first access point. In this way, when countdown of change countdown of the two BSSs approaches, only one AP is needed for change, and the change efficiency and the quality of the wireless communicationnetwork are improved.

The invention discloses an IT equipment operation and maintenance management system and method. The IT equipment operation and maintenance management system comprises a task management module, a problem management module, a knowledge management module, an asset management module, a statistics and analysis module and a system management module. The task management module is used for equipment technical state management, planned task, temporary task and equipment maintenance account management; the knowledge management module is used for knowledge collection, knowledge query and knowledge updating; the asset management module is used for asset account management, printing bar code functions, inventory functions, configuration management, change management, asset allocation, asset rejection and assets disposal; and the statistics and analysis module is used for query statistics and performance assessment. The IT equipment maintenance system has the advantages that the IT equipment can beprotected by the system according to preset settings, the IT equipment maintenance speed is high, the working efficiency is high, solutions in the knowledge base can be searched when the IT equipmentis maintained, and the blindness of IT equipment maintenance is reduced.

The invention relates to a product design process management method. The method comprises the steps that: S1, a design task is received; S2, a task type is judged, if the task type is a product changetask, a step S201 is performed to change management, then a step S10 is performed, and if the task type is a product design task, a step S3 is performed; S3, whether a new product is to be developedor not is judged, if the new product is not to be developed, the design task is processed as a conventional / special order in a step S301, then a step S8 is performed, and if the new product is to be developed, a step S4 is performed; S4, product components are newly established, and basic information is maintained; S5, a BOM is built; S6, a product document is designed; S7, a process route is compiled; S8, a product is approved and released; S9, design data are issued; S10, a process design process is managed; and S11, trial production and production are executed. The method has the advantagesof high interactivity, high efficiency and traceable approval process.

The invention discloses an information scheduling management system for maintenance, which relates to the technical field of information scheduling management and comprises a scheduling management module, an operation management module, a customer service management module and an overhaul management module. According to the invention, daily management of scheduling of all levels of operation and maintenance departments is realized, management and control of an information system and an operation environment of the information system are realized through real-time monitoring, field inspection and authorization operation, and in addition, problem management, change management, event management, business consultation, fault repair, complaint and suggestion services are provided for users through a power supply number of an information center. All-round integrated system management is achieved, timeliness is high, response is timely, management is facilitated, and the application range iswide.

Technologies are described herein for changelog transformation and correlation in a multi-tenant cloud service. Components within the multi-tenant cloud service generate changelogs that describe changes made to hardware or software components within the multi-tenant cloud service. The changelogs are received and transformed from different schemas into a common schema. A central change management service ("CCMS") exposes a network service application programming interface ("API"), or other type of interface, through which other network services can obtain the changelogs that have been transformed into the common schema. For example, services can obtain changelogs in order to correlate changes to anomalies or other events taking place in the multi-tenant cloud service, to identify upstream or downstream components that might be impacted by a change, to provide a user interface for viewing the changelogs, the correlation, or the potential impact of a change, and / or to perform other typesof functions.

The invention discloses an IT equipment allocation management and control system and an allocation method thereof. The IT equipment allocation management and control system comprises a task managementmodule, a problem management module, a knowledge management module, an asset management module, a statistics and analysis module and a system management module; the task management module is used fortechnical state management, planned task, temporary task and equipment maintenance ledger management of the equipment; the knowledge management module is used for knowledge collection, knowledge query and knowledge updating; the asset management module is used for asset standing book management, a bar code printing function, a checking function, configuration management, change management, assetallocation, asset scrapping and asset disposal; and the statistics and analysis module is used for query statistics and performance assessment. The IT equipment allocation management and control system has the advantages that the IT equipment can be protected by the system according to preset settings, the IT equipment maintenance speed is high, the working efficiency is high, solutions in the knowledge base can be searched when the IT equipment is maintained, and the blindness of IT equipment maintenance is reduced.

The invention discloses a service category division model for operation and maintenance of an information system. The service category division model comprises a user interface, a service desk, a keyword module, an event management module, a change management module and a release management module; the user interface is in communication connection with the service desk, the service desk is in communication connection with the event management module, the keyword module is in communication connection with the service desk and the event management module, and the event management module is in communication connection with the change management module and the release management module. The change management module is in communication connection with the release management module, and the release management module is in communication connection with the user interface. According to the service category division model for information system operation maintenance, reasonable service classification division can be carried out on events issued by users, different events are processed by professionals of different levels, the event processing efficiency is improved, and the system is smooth in operation and high in user experience.

The invention belongs to the technical field of cloud data processing, and discloses an integrated intelligent operation and maintenance control method and system and an operation and maintenance platform, and the integrated intelligent operation and maintenance control method specifically comprises the steps: formulating a service directory according to a service range provided by an integrated intelligent operation and maintenance self-service portal, issuing to a corresponding target user range of the self-service portal; a workflow engine module is used for managing service processes including application, examination and approval, delivery and recovery / evaluation; constructing a CMDB uniform resource configuration library, and storing all key information of operation and maintenance management and all data related to operation and maintenance in real time; resource change management of a service directory and change management of historical IT resources in a non-self-service portal service directory are achieved through a CMDB; and a safety operation center is constructed, an API interface is opened for the automatic operation and maintenance module, and real-time updating of operation and maintenance data is realized through linkage with the CMDB.

The invention discloses a demand change management method and system. The method comprises the steps of obtaining demand information needing to be changed from a specified unique output interface; auditing the to-be-performed demand change based on the demand information; updating the PRD document corresponding to the to-be-performed demand change after the to-be-performed demand change passes theauditing; automatically sending the updated PRD document to all project owners of the development project corresponding to the demand change; obtaining confirmation change information of the demand change, the confirmation change information being used for confirming that change processing is performed on the to-be-performed demand change; and performing change processing of demand change in combination with the demand information that needs to be changed based on the confirmation change information. According to the method, the situation that products, development and test parties have inconsistent understanding on demands due to demand changes can be controlled, the completeness of a demand analysis document is restrained, it is guaranteed that each time of demand change can have related records, all project owners are informed, and unnecessary risks are avoided.

A quality management system (QMS) contains a collection of documents and content relating to interdependent policies, processes, and procedures required for planning, manufacturing, and marketing complex products. Change management refers to the way a company manages modifications to products and processes within their business and the potential impacts of those changes. A core part of change management is to understand what may be impacted by the change, why it impacted, and how to assess and or identify the risk of the change throughout the company and quality / regulatory processes. The impact assessment is a core part of the process to ensure one does not make changes that create a product and / or process failures as well as evaluating the regulatory impact of such changes. The disclosure pertains to a recommendation system for change management that maps the dependencies between the document contained in the QMS, allows the searching for related documents based on user-supplied criteria, and includes interactive visualization of inter-document dependencies.

A method of managing a selected change to an IT (information technology) system comprises obtaining an inventory of all components available to the IT system, assigning each of the components in the inventory to a component class, identifying relationships between the components in the IT system, defining attributes of the relationships, generating a complete dependency mapping of the components of the IT system based on the relationships, cross-relationships and constraints, simulating the selected change within a processor of the IT system to one or more of the IT components using the dependency mapping to generate a change impact analysis, and automatically updating impacted IT components via at least one authenticating agent executing on the IT system.

The embodiment of the invention provides a chemical production process change performance evaluation method and device based on analytic hierarchy process, and belongs to the technical field of safety management. The method comprises the steps of obtaining a production process change project; according to a pre-established index coefficient table, assigning values to the index coefficients of the performance evaluation impact factors corresponding to the production process change items, wherein the index coefficient table comprises a mapping relation between the performance evaluation impact factors and index coefficient values; calculating a performance value of the production process change project according to the index coefficient of the performance evaluation impact factor and a pre-calculated weight of the performance evaluation impact factor; and evaluating the production process change performance level of the production process change project according to the performance value. According to the method and the system, the production process change performance evaluation is quantified, so that the problems that the production process change performance is difficult to evaluate by adopting a single index in an existing enterprise, the enterprise process change performance cannot be measured from sorting, and the enterprise change management level is difficult to continuously improve are solved.

Generating an analytical tool for use in assessing a state of an entity. Source data relating to a state of a community of which the entity forms a part is retrieved. The source data relates to at least one variable and variable comprises drivers. Cluster analysis is performed on the source data to produce an array of reference data. The array of reference data is organized into a form to be used in analysing data collected from the community. An analytical tool is useful in assessing the state of an entity. The analytical tool comprises an array of cells, each cell containing a subset of reference data which provides a measure of each driver related to the state of a community. The positioning of the cells relative to one another is governed by the inter-relationship of the reference data in the cells.

The present invention provides a communication method, device, station equipment and access point equipment of a wireless local area network, wherein the communication method includes: receiving a plurality of change management message frames, the change management message frames include BSS color value change information, BSS color value The value change information includes the changed BSS color value; if it is determined that the BSS color value change information of at least two change management message frames in multiple change management message frames is the same; generate and send a change stop frame to instruct the access point device to stop changing BSS color value, or generate and send a change request frame to instruct the access point device to change the BSS color value again. Through the technical scheme of the invention, the occurrence of communication conflicts is reduced, and the frequency spectrum utilization rate and the throughput of the basic service set are improved.