Dispatch system and method of dispatching vehicles

a technology of dispatch system and vehicle, applied in transportation and packaging, navigation instruments, instruments, etc., can solve the problems of significantly more employees and quality of service required by prior art livery systems, and achieve the effect of eliminating the need for human interaction

Inactive Publication Date: 2016-02-11
MOVEO TECH CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0008]The present dispatch system and method includes the full (end-to-end dispatch automation system) and represents a new and novel approach to operating pre-arranged ‘car service’, e.g. ‘limousine service’, ‘black-car service’, or ‘sedan service’. The present invention eliminates the need for human interaction. Human interaction is only required in the rare instance to correct problems that the automated livery system cannot handle. The present system and method includes high-level actions with sub-actions, if necessary

Problems solved by technology

There are problems in maintaining the quality of service with known livery car dispatching systems, and techniques for ope

Method used

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  • Dispatch system and method of dispatching vehicles
  • Dispatch system and method of dispatching vehicles
  • Dispatch system and method of dispatching vehicles

Examples

Experimental program
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example

All Pre-Arranged Rides

[0195]Once the algorithm running in system 100 has narrowed down possible drivers from, for example, 1,000 drivers to 20 drivers using ‘Gating Variables’, the algorithm analyzes a series of weighted variables as qualified driver options. The Best Driver algorithm will request availability in sequence of best option; first based on the weighted factor / quality score (if account holder), or by cost (if not an account holder). Depending how far the pickup time is from this process, the system 100 will send out a driver request(s) individually or in batches. For example, if the ride is within 8 hours, the system 100 will broadcast to all the options at once and wait for an ACCEPT or REJECT. A driver 104 that accepts first will be assigned to the ride requested. If the ride is 4 days away or more, the system will send the ride request to a single driver 104 from top preference to bottom and iterate REJECTS until either an ACCEPT Is received or there is less than 8 ho...

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ides (ASAP Modification)

[0196]ASAP rides can additionally show available drivers 104 within a set radius from the passengers 102 location. Fewer Gating and Weighted Variables are presented to the passenger 102, but the passenger (or booker 162) may select any vehicle 106 they choose. Vehicle general specifications and ETA will be shown to the driver 104. Once the passenger 102 selects the vehicle 106, the driver has 15 seconds to confirm and head to the PU location. At this time, the driver information is displayed to the passenger 102 and ETA updates.

TABLE 1Output#ValueComment or ExampleGating Variables1Market set upYES / NORide in Miami willnot be sent to anAtlanta driver2Ride proximityYES / NOHow far is PickUp from BaseLocation3Vehicle PassengerYES / NOHow many passengers areCapacitybeing picked up4Vehicle LuggageYES / NOCustomer parameterRequirements5Current DriverYES / NOData from movéo ridesAvailabilityschedules6Handicap AccessibleYES / NOCustomer parameter7Document ExpirationsYES / NOReal-...

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Abstract

Provided are a fully automated dispatch system and method of dispatching vehicles that requires no direct communication between a dispatch person and the driver or passenger.

Description

[0001]This application claims priority to U.S. provisional patent application Ser. Nos. 62 / 033,162, filed 5 Aug. 2014; 62 / 034,343, filed 7 Aug. 2014; and 62 / 063,424, filed 14 Oct. 2014, the complete disclosures of which are incorporated herein by reference.FIELD OF THE INVENTION[0002]The invention relates to a fully automated dispatch system and method of dispatching vehicles that requires no direct communication between a dispatch person and the driver or passenger.BACKGROUND OF THE INVENTION[0003]Modern organization and operation of dispatch centers that provide livery car services, i.e., vehicles for hire, such as taxicabs or chauffeured limousines, typically require a human operator (dispatch person). The dispatch person carries out the reception of orders for taxicab or other livery car services via telephone. A person (“passenger”) in need of a car service, i.e., a ride from a taxi or limousine, will call a taxi or limousine service and place an order verbally to a dispatch pe...

Claims

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Application Information

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IPC IPC(8): G06Q10/02G01C21/34G01C21/36G06Q10/06G06Q50/30H04L29/08H04W4/021H04W4/024H04W4/46
CPCG06Q10/02H04L67/02G06Q10/063114G01C21/3697G06Q50/30G01C21/3415G01C21/3626H04W4/021H04W4/023G01C21/3438H04W4/46H04W4/024
Inventor MEDINA, MARIO A.CATANIA, FERNANDOCOLLINS, KEITHMOFFLY, EDWARD
Owner MOVEO TECH CORP
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