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Emergency data management and access system

Inactive Publication Date: 2019-10-17
RAPIDSOS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

The patent describes a system that allows emergency service providers to receive and display enhanced locations and additional data during emergency situations. The system includes an emergency clearinghouse that receives and distributes the enhanced locations and data to the service providers. The service providers can control which types of data they receive and define roles within their organization. The system also includes a dynamic visualization feature that allows the emergency data to be displayed in a way that helps service providers make quick decisions. This feature is customizable and can be tailored to the needs of individual service providers or users. Overall, the system provides a comprehensive and seamless way for emergency service providers to access and utilize enhanced location and additional data during emergency situations.

Problems solved by technology

While access to additional data may help ESP personnel make better informed decisions, sifting through additional information may take additional time.

Method used

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  • Emergency data management and access system

Examples

Experimental program
Comparison scheme
Effect test

example 1

[0246]In one instance, PSAP B has opted to receive location and additional data from the clearinghouse and integrated the enhanced data display into existing call-taking desktop applications on PSAP B computers. To activate the integration, the administrator of PSAP B (who also administers over PSAPs A and C) contacts Just In Time to verify his identity. After verifying his identity, Just In Time orally communicates (for added security) to the administrator of PSAP B a set of credentials to use to access the management portal. Using the set of credentials, the administrator of PSAP B accesses the management portal and creates separate keys for PSAP A, PSAP B, and PSAP C. Knowing that PSAP B employs a relatively flat hierarchy with only two roles within the PSAP—call-takers and supervisors—the administrator of PSAP B then creates two roles under the key for PSAP B, one for call-takers and one for supervisors. Although the administrator of PSAP B is excited to have Just In Time's addi...

example 2

[0250]Three months after the events of Example 1, Eric uses a ridesharing mobile application (e.g., Uber or Lyft) to call a ride to work. During the intervening months, the supervisors at PSAP B have been extremely satisfied with Just In Time's additional emergency information, and have urged the administrator of PSAP B to make all of Just In Time's additional information accessible to all of the employees of PSAP B, including those with the “call-taker” role. The administrator of PSAP B obliged, again using his credentials provided by Just In Time to log into the Management Portal, select to edit the key for PSAP B, select the “call-taker” role, and select to make all of types of information to be made accessible for the “call-taker” role as well as the “supervisor” role.

[0251]Eric's ridesharing mobile app is also integrated with Just In Time and provides information to the Emergency Clearinghouse regarding rides facilitated by the ridesharing app, such as personal information abou...

example 3

[0254]In order to provide access to the information stored within the clearinghouse to ESPs as quickly and easily as possible, Just In Time develops and provides an emergency response application in the form of a webpage or web application that is accessible through a standard web browser over public networks. Just In Time calls the web application Nick Of Time. Any ESP administrator may request access to Nick Of Time by navigating to the Nick Of Time website through any standard web browser and registering themselves and their ESP. The Nick Of Time web application is in communicably coupled to the Just In Time Emergency Clearinghouse and includes both a management portal and an enhanced data display.

[0255]The administrator of a PSAP in Georgia, Joe, learns of the helpful and potentially life-saving information stored within Just In Time's clearinghouse—such as accurate emergency locations and medical histories (hereinafter, “emergency data”)—and that the PSAP may access the emergen...

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PUM

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Abstract

Described herein are systems, servers, devices, methods, and media for providing and managing access to emergency data. In some embodiments, a method for managing access to emergency data for emergency service providers by an emergency management system includes the steps of: determining a first set of data categories to be made accessible to an emergency service provider (ESP), wherein the first set of data categories is selected from a second set of data categories; detecting an emergency alert from an electronic device; associating the ESP with the emergency alert; gathering emergency data associated with the emergency alert available for the first set of data categories; and securely transmitting, to the ESP, the emergency data associated with the emergency alert available for the first set of data categories.

Description

CROSS-REFERENCE[0001]This application claims the benefit of U.S. Provisional Application No. 62 / 658,357, filed Apr. 16, 2018, which application is incorporated herein by reference.BACKGROUND[0002]A person in an emergency may request help using a mobile communication device such as a cell phone to dial a designated emergency number like 9-1-1 or a direct access phone number for a local emergency service provider (e.g., an emergency dispatch center). This emergency call is assigned to one or more first responders by the emergency service provider. To dispatch emergency personnel to aid the person in the emergency, the emergency service provider must determine the location of the emergency. However, these communications are typically limited to audio calls with narrow functionality because most emergency service providers that receive emergency calls currently lack the capacity for more sophisticated communications. Accordingly, emergency service providers are typically limited to verb...

Claims

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Application Information

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IPC IPC(8): H04W4/90H04W4/021H04W68/00
CPCH04W4/021H04W4/90H04W68/005H04W4/40H04W76/50H04M2242/04
Inventor HORELIK, NICHOLAS EDWARDSY, BINGJUN PERRYKATZ, HENRYKOO, VINSONLEAVITT, LUCAS RICHARD EAGERMARTIN, MICHAEL JOHN
Owner RAPIDSOS
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