The invention relates to the technical field of
artificial intelligence, can be applied to business
system platforms of financial science and technology,
medical health and the like, and discloses a man-
machine interaction-based
question answer feedback method, device, equipment and medium, the method comprises the following steps: obtaining a question help request of a target user, obtaining a question frequency, and if the question frequency is less than a preset frequency threshold, sending a
question answer to the target user; if yes, intention recognition is conducted on the question help-seeking request to obtain question key information, and if yes, context reloading is conducted on an obtained historical question
record according to the question help-seeking request to obtain the question key information, statement splitting is conducted on the question key information to obtain a key task; and searching related information of the key task from the obtained external professional
knowledge base, generating a user
preference behavior according to the historical question
record, generating a
question answer of the question help request according to the related information, and sending the question answer to a preset target user side. According to the invention, the efficiency of answering various questions for the user is improved.