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Method, system and device for control call

A call control and request control technology, applied in the field of communication, can solve problems such as difficulty in use, unusable use, inconvenience for users, etc., to achieve the effect of convenient use and enhanced call control capability

Active Publication Date: 2009-01-07
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the prior art, on the basis of unified communication and unified number, the user can answer the call through the SIP intelligent terminal, and complete control operations such as call hold, recovery, and transfer of the terminal's voice channel; the user can also use the unified number to hide the call. However, due to the inherent limitations of ordinary telephone terminals, users who can use call control functions such as hold, resume, and transfer on SIP smart terminals will not be able to continue Use or difficulty to use these functions, which brings great inconvenience to users

Method used

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  • Method, system and device for control call
  • Method, system and device for control call
  • Method, system and device for control call

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Embodiment Construction

[0037] Attached below figure 1 to the attached Image 6 The method, system and device according to the embodiments of the present invention are described in detail.

[0038] First combine with figure 1 The methods described in the embodiments of the present invention are described in detail.

[0039] The method described in the embodiment of the present invention is applied to when the calling user dials the unified number and the first terminal answers the incoming call from the unified number, the second terminal controls the first terminal to transfer and hold the call through the application server / resume or hang up. Here, the first terminal is an ordinary terminal, including: a public switched telephone network phone or a wireless mobile terminal; the second terminal is an intelligent terminal, including: a hardware terminal based on SIP protocol or client software or web page of a PC .

[0040] Specific as attached figure 1 As shown, the method described in the em...

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Abstract

This invention relates to a call control method, a system and devices, in which, the method includes: a calling user calls a unified number, a first terminal corresponding to the unified number responds it and turns on the speech channel with the calling user, an applied server transmits an event notice of responding the talk of the first terminal to a second terminal corresponding to the first one and the second one transmits a call control request to the applied server, which controls the talk between the calling user and the first terminal. This invention also includes a system for controlling calls including: an applied server, a first terminal and a second terminal. This invention also includes an applied server and an intelligent terminal.

Description

technical field [0001] The present invention relates to the field of communication technologies, and in particular, to a method, system and device for call control. Background technique [0002] The unified communication service is a comprehensive intelligent service. It takes the unified number as the core and shields the communication differences between users' SIP (Session Initiation Protocol) intelligent terminals, traditional PSTN (Public Switched Telephone Network) telephones, mobile phones and other terminals. Through the integration of various communication methods, it provides users with more complete communication solutions and business experience. [0003] In the prior art, on the basis of unified communication and unified number, users can answer calls through the SIP smart terminal, and complete control operations such as call hold, recovery, and transfer of the voice path of the terminal; However, due to the inherent limitations of ordinary telephone terminals...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04Q7/38H04Q7/22H04Q7/32H04L12/02H04W4/16H04L29/06H04W76/00
Inventor 袁洪锦李洋张文虎王旭
Owner HUAWEI TECH CO LTD