Media resource adaptation method, media gateway controller and server

Abstract

The embodiment of the invention provides a media resource adaptation method, a media gateway controller and a server. The method comprises the following steps that: a call request message of a calling party user terminal is received; and media resources are distributed according to region mark information of a region in which the calling party user terminal is positioned determined by the call request message. A service, a CTIS and an MGC in the embodiment of the invention are deployed in the center and various dispersed areas are only provided with access devices or resource devices, therebythe deployment structure is simple and the maintenance workload is low; the CTIS makes decision for resource adaptation, which can be extended to the service side, thereby the resource use is flexible; the user terminal calls can obtain media service locally, thereby the occupancy of VOIP long-distance links is reduced and then the operating cost is reduced; and the media resources are shared globally, thereby the method is favorable for load balancing and reduces the investment of redundant devices.

Description

technical field [0001] The embodiments of the present invention relate to the technical field of communications, and in particular, to a media resource adaptation method, a media gateway controller, and a server. Background technique [0002] With the rapid development of computer and communication technology, the telecommunications network has developed into a "next generation network" with softswitch as the core, and a multimedia call center (Internet Protocol Contact Center) based on Internet Protocol (Internet Protocol; hereinafter referred to as: IP) technology; Hereinafter referred to as: IPCC) has a tendency to gradually replace traditional call centers. IPCC is a call center application that works on a pure IP network or a hybrid switching network. Its open standards better integrate various contact media and network platforms (including Internet, telecommunication network, mobile network and cable TV network, etc.). Provided a variety of service channels. [0003]...

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention provides a media resource adaptation method, a media gateway controller and a server to solve the problem of regional business in the existing single IPCC distributed application The system and media resources must be deployed together, with complex structures and high system maintenance costs. To achieve business, computer telecommunications integration server CTIS (Computer Telephony Integration Server) and media gateway controller MGC (Media Gateway Controller) are deployed in the center, and each scattered area Only access devices or resource devices are deployed, the deployment structure is simple, and the maintenance workload is small

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