Internet communication tool uniformly coding and dialing system and internet communication tool uniformly coding and dialing method

A communication tool and cross-network technology, which is applied in the field of unified numbering and dialing system of cross-network communication tools, can solve the problems of high difficulty in technology development and impact, and achieve the effect of improving communication status, high efficiency, and improving work efficiency

Active Publication Date: 2009-12-23
杭州世导信息技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Secondary dialing, the called number is transmitted through the voice channel through the DTMF signal, which is seriously affected by the surrounding environment
In particular, the software system of the general service platform needs to be compatible with different types of existing network communication equipment, and consider the development of future communication services, so the technical development is difficult

Method used

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  • Internet communication tool uniformly coding and dialing system and internet communication tool uniformly coding and dialing method
  • Internet communication tool uniformly coding and dialing system and internet communication tool uniformly coding and dialing method
  • Internet communication tool uniformly coding and dialing system and internet communication tool uniformly coding and dialing method

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Embodiment Construction

[0040] The preferred embodiments of the present invention will be described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described here are only used to illustrate and explain the present invention, and are not intended to limit the present invention.

[0041] figure 1 It is a block diagram of a unified numbering and dialing system for cross-network communication tools;

[0042] Each module is described in detail below.

[0043] The signaling module 100 is responsible for processing No. 7 signaling. It is connected externally with the operator's gateway office, and internally provides interfaces related to incoming, outgoing, ringing, off-hook, and on-hook to the CCM resource control module. If the user calls into the service system, it will go through this module first. As the internationalization of SS7, the SS7 network of the standardized general public channel signaling system is one of the three supporting...

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PUM

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Abstract

The invention relates to an internet communication tool uniformly coding and dialing system. A corresponding extension can be communicated by dialing an access number and an extension number once when a dual-dialing function is maintained in a mobile switchboard system. The system comprises a signaling module, a CCM resource control module, a medium module, an IVR flow explaining module and an application service module, wherein the signaling module is in charge of finishing the format conversion between NO.7 signaling information and an interior communication packet of the system and also finishing a control function of the NO.7 signaling information; the medium module is in charge of processing a voice medium, is externally connected with an operator gateway and internally supplies a medium operation interface to the CCM resource control module and the IVR flow explaining module; the CCM resource control module is in charge of managing all resources of a business system, supplying an incoming call interface and an outgoing call interface to the IVR flow explaining module and supplying voice channel connection operation to the medium module; the IVR flow explaining module is in charge of explaining and executing various customized IVR business flows and supplying a voice guide interface to a user; and the application service module is in charge of supplying background business logic.

Description

technical field [0001] The invention relates to a unified numbering and dialing system and method for cross-network communication tools, in particular to a mobile switchboard system that can dial an access number plus an extension number at one time while maintaining the secondary dialing function in a mobile switchboard system to dial the corresponding extension A unified numbering and dialing system and method for cross-network communication tools. Background technique [0002] With the improvement of living standards, people require not only more diversified but also simple and convenient means of communication to meet new needs in life, communication, entertainment, business, etc. The ever-changing development of communication technology has also triggered new business needs. Businesses in the field of communication services, especially value-added services, have become the focus of development, and they are the fields with the fastest growing demand and the greatest val...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/16H04M3/42
Inventor 邱丽霞张煜范晨应必善陈刚杨为意
Owner 杭州世导信息技术有限公司
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