Remote service system and method based on instant messaging system

A communication system and remote service technology, applied in transmission systems, digital transmission systems, and devices that provide special services in branch offices, etc., can solve problems such as high maintenance costs, complex implementation of special robots, and unsuitable for point-to-point service operations, and achieve simple implementation. Effective, Prototype Immediate Effects

Inactive Publication Date: 2010-02-24
赵维
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The inventors of the present invention found that RPC and Web services are not suitable for point-to-point service operations, and IM dedicated robots are complicated to implement, and their maintenance costs are high

Method used

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  • Remote service system and method based on instant messaging system
  • Remote service system and method based on instant messaging system

Examples

Experimental program
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Embodiment 1

[0025] Embodiment 1: the remote service single-opening door based on the instant messaging system of the present invention, 1) deploy the instant messaging client system on the smart door, configure the instant messaging system number, and the number is the unique identification of the instant messaging system user accessing the door ; 2) store the function software interface description file of the smart door in the instant communication system of the network server and store the function software interface description file storage system of the service machine; 3) after the sale, the owner of the smart door edits the instant communication system of the smart door Contact set, set the instant communication contact set of the requester that the smart door can accept and process; 4) The instant messaging system user as the requester has a mutual friend relationship with the smart door, and can instantly check the interface of the smart air conditioner Description file, check the...

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Abstract

The invention provides remote service system and method based on an instant messaging system. The method comprises the following steps: (1) arranging an instant messaging system client on a server machine, and configuring an instant messaging system number for the machine; (2) arranging a storage system of a functional interface description file of the natural language of the server machine; (3) sending a natural language request to the server machine by the instant messaging system so as to enable the server machine to execute the request; and (4) after the server machine receives the naturallanguage request, inquiring a self interface description file so as to get a functional software interface corresponding to the natural language and complete a corresponding function. The invention enables the user to interact with the remote service system by adopting the natural language, thereby being more compatible. The invention completely simulates the interpersonal cooperative relationship of the real society, and therefore, the prototype is more direct, and the realization is simpler and more effective.

Description

technical field [0001] The patent of the present invention relates to a remote service system and method, in particular to a remote service system and method based on an instant messaging system. Background technique [0002] Remote service is the focus, core and key technology in the field of advanced manufacturing and automation technology and computing collaboration. [0003] Existing remote services include Internet-based Remote Procedure Call (RPC) and Web-based Web Service, all of which require a fixed or dynamically learned IP address or Web address, so the cost is relatively high. [0004] The Instant Message (IM) system is one of the main interpersonal communication tools on the Internet. The remote service application through IM, such as the famous MSN Xiaoi robot, belongs to the special IM remote service application. [0005] The inventors of the present invention have found that RPC and Web services are not suitable for point-to-point service operations, and IM ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/18H04L12/58
CPCH04L51/04H04L51/18
Inventor 赵维
Owner 赵维
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