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Telecommunication business process customizing method

A telecommunications business and process technology, applied in the field of workflow process template customization, can solve problems such as huge, complex, poor readability and adjustability, and achieve the effect of flexible customization and adjustment, and clear thinking

Inactive Publication Date: 2010-06-30
SHANGHAI UNIV
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AI Technical Summary

Problems solved by technology

These modeling methods apply a large number of custom elements in the process template customization process, which will lead to too large and complex template customization, which is inconvenient to understand and poor readability and adjustability
[0003] In addition, these process template customization methods are mainly used in industry and other industries, and have not received enough attention in the telecommunications industry. This invention proposes a simple and adaptable process template customization method based on existing standards and requirements. Support the telecommunications service opening system, which can also be applied to other process systems

Method used

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Embodiment Construction

[0022] A preferred implementation of the present invention combines the attached figure 1 A brief description. This example is a simple telecommunications service activation process of a telecommunications company. Its business process is sorted out: firstly, the departmental process designer will design the pipeline, and then need to configure the pipeline resources at the same time, and then decide whether to use it according to the actual business needs. The line center department needs to carry out the bill of lading and construction operations on the business. If necessary, enter the conditional branch under the conditional logic node, which means that the condition is met; if not, execute the default branch, and finally the personnel of the corresponding department will carry out the construction and the construction is completed Afterwards, the business process enters the business reporting and completion link; the specific operation steps are as follows:

[0023] ①Pip...

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Abstract

The invention relates to a telecommunication business process customization method. The method comprises the following steps: firstly performing pipeline design, secondly configuring pipeline resource at the same time, then deciding whether the line central department is needed to perform bill of lading and construction operations according to the actual business requirement, if so, performing conditional branch under conditional logic node, thus meaning that the condition is satisfied; and if not, executing default branch, finally constructing by corresponding departmental officers and performing business completion link after the construction. The invention can be used in the telecommunication service opening system and can also be widely used in various business process management systems.

Description

technical field [0001] The invention relates to a method for customizing workflow process templates in the research of workflow technology. By using this method, not only intuitive and rapid customization of the process templates of the telecommunication service opening process can be realized, but also flexible adjustment of the process templates can be realized, which is especially suitable for relative business processes. Relatively fixed business process management system. Background technique [0002] At present, there are many methods for establishing workflow process templates in workflow technology, mainly including flowcharts, state diagrams, activity network diagrams, event-driven process chain models, Petri nets and other modeling methods. These modeling methods apply a large number of custom elements in the process of process template customization, which will lead to too large and complex template customization, which is inconvenient to understand and poor reada...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G06Q50/00G06Q10/06G06Q50/32
Inventor 杨武魏林刘永年杨辉联林杰杨剑康
Owner SHANGHAI UNIV
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