Troubleshooting method, device and system
A technology for handling equipment and faults, applied in the field of communications, can solve problems such as low resource utilization, complex operation and maintenance, and achieve the effect of reducing system burden and simplifying fault maintenance operations.
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Embodiment 1
[0039] figure 1 It is a schematic flow chart of an embodiment of the fault handling method of the present invention, including:
[0040] Step 11: the business monitoring module monitors whether a business failure occurs;
[0041] In the embodiment of the present invention, faults can be classified into service faults and equipment faults. In addition, the fault monitoring module can be divided into a service fault monitoring module and an equipment fault monitoring module. For example, the service failure monitoring module may be responsible for monitoring service failures, while the equipment failure monitoring module may be responsible for monitoring equipment failures.
[0042] Further, the service monitoring module can judge whether a service fault occurs according to the state of service operation, and if a service fault occurs, step 12 is performed.
[0043] Step 12: the service failure monitoring module fills the virtual base station ID value corresponding to the ser...
Embodiment 2
[0063] Figure 5 It is a schematic flow chart of another embodiment of the fault handling method of the present invention, including:
[0064] Step 51: The fault processing center receives the reported fault object;
[0065] Wherein, the fault processing center receives the fault object reported by the service fault monitoring module and the equipment fault monitoring module, and the reported fault object includes a virtual base station identification attribute field.
[0066] Step 52: The failure processing center judges whether the reported failure is a business failure;
[0067] Wherein, the fault processing center judges whether the fault object is a service fault according to whether the reported virtual base station identification value of the fault object is valid, and if the virtual base station identification value of the fault object is valid, then it is determined that the fault corresponding to the fault object is a service fault.
[0068] Step 53: The fault proc...
Embodiment 3
[0078] Figure 8 It is a schematic flowchart of another embodiment of the fault handling method of the present invention, and the method shown in this figure is a complete fault reporting processing flow:
[0079] The business failure monitoring module monitors whether a business failure occurs. If a business failure occurs in monitoring, the business failure monitoring module fills in the virtual base station ID value corresponding to the business failure in the virtual base station identification attribute field included in the failure object of the business failure. The monitoring module reports the fault object filled with the ID value of the virtual base station; the device fault monitoring module monitors whether a device fault occurs, and if a device fault occurs during monitoring, the device fault monitoring module reports the device fault object.
[0080] Further, the fault processing center receives the reported fault object, and the fault processing center judges wh...
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