Electronic appliances, diagnostic system for electronic appliances and diagnostic method for electronic appliances

A technology of household appliances and diagnostic methods, applied in transmission systems, household appliances, household refrigeration devices, etc., can solve problems such as signal distortion, limitation, and inappropriate response from service centers, and achieve the effects of shortening output time and improving reliability
CN103229455AActive Publication Date: 2013-07-31LG ELECTRONICS INC
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Patent Information

Authority / Receiving Office
CN ยท China
Patent Type
Applications(China)
Current Assignee / Owner
LG ELECTRONICS INC
Publication Date
2013-07-31

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Abstract

The present invention relates to electronic appliances, a diagnostic system for electronic appliances and a diagnostic method for electronic appliances, and performs diagnosis of electronic appliances rapidly and accurately by reversely extracting product information from a plurality of images which include product information outputted from the electronic appliances.
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Description

technical field

[0001] The present invention relates to a home appliance, a home appliance diagnosis system, and a home appliance diagnosis method, and more specifically relates to a home appliance that outputs product information with a series of images and a home appliance diagnosis for diagnosing the above-mentioned home appliance by analyzing a series of images output by the home appliance systems and diagnostic methods. Background technique

[0002] When an abnormality occurs during the operation of the home appliance, the user asks a service center to deal with the abnormal symptom by himself, or asks to dispatch a service person to take appropriate measures.

[0003] However, in the above-mentioned countermeasures against the abnormal operation of the home appliance, there is a problem that the user is restricted from accurately notifying the abnormal symptoms of the home appliance to the service center side, so the service center side cannot respond. appropriate. ...

Claims

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