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Adaptive remote service protocol

A protocol and remote maintenance technology, applied in various digital computer combinations, electrical components, transmission systems, etc., can solve the problems of time-consuming software updates, inability to realize frequent updates of machines and computers, long periods, etc.

Active Publication Date: 2013-10-23
HEIDELBERGER DRUCKMASCHINEN AG
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, this results in significant overhead, as software updates must undergo extensive testing in order to ensure that the machine's computer still continues to function correctly
Furthermore, software updates are time-consuming because large data volumes must be transferred to the machine computer
Frequent updating of the software of the machine computer is therefore not possible, which correspondingly leads to long cycles

Method used

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  • Adaptive remote service protocol
  • Adaptive remote service protocol
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Examples

Experimental program
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Embodiment Construction

[0019] figure 1 The structure of the system for remote maintenance is shown. figure 1 exemplarily maintains printing press 2 in printing factory A. The printing press 2 has a printing press computer 1 for controlling the printing press 2 and also has an interface to the Internet 6 . Furthermore, the printing press computer 1 takes over the remote maintenance function in that the printing press computer 1 detects, for example, operating data of the printing press 2 via sensors in the printing press 2 and stores them in the computer 1 . In this way, the current status of the printing press 2 can be recorded in the computer 1 and the results used for maintenance procedures. The data thus stored in the computer 1 can be transmitted via the Internet 6 to the remote maintenance computer 3 . Data can likewise be transmitted in the reverse direction from the remote maintenance computer 3 to the computer 1 of the printing press 2 via the Internet 6 . The remote maintenance computer...

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Abstract

The method involves using a protocol for exchanging the data between a computer (1) and a remote control computer (3), where a protocol adaptation level is provided, which checks the protocol for the exchange of data between the computer and the remote control computer before a process for data transmission. The protocol adaptation level is adjusted for compatibility with the process for data transmission, if required. The protocol includes functions of a Virtual private network (VPN) transmission module.

Description

technical field [0001] The invention relates to a method for remote maintenance of a computer-equipped installation by means of a remote maintenance computer, wherein at least one protocol is used for data exchange between the computer and the remote maintenance computer. Background technique [0002] During this period, many machines and equipment were maintained via remote maintenance systems. In this case, plants and machines, for example printing presses, are equipped with computers which can usually establish a data connection to a remote maintenance computer via a network, such as the Internet. The remote maintenance computer is located at the manufacturer of the machine or at the corresponding service and maintenance operator. In this way it is possible to transmit the operating data of the machine via the computer of the machine and the Internet to the remote maintenance computer, so that there the service personnel can trigger maintenance processes in the machine. ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06
CPCH04L67/125H04L41/0226G06F11/26H04L67/025G06F15/16
Inventor T·厄斯纳A·霍尔M·赖因哈德
Owner HEIDELBERGER DRUCKMASCHINEN AG