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Method and system for calculating banking business handling time based on application for banking businesses

A technology of banking business and application form, which is applied in computing, data processing applications, instruments, etc., and can solve the problems of wasting time in handling banking business, etc.

Inactive Publication Date: 2014-03-26
谭希韬
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0010] The main purpose of the embodiments of the present invention is to provide a method and system for calculating banking processing time according to the banking application, aiming at zero waiting for bank customers, and solving the problem of wasting banking processing time in the prior art
Contents of the invention

Method used

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  • Method and system for calculating banking business handling time based on application for banking businesses

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Experimental program
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Embodiment l

[0023] Embodiment 1 Banking Application Form Calculation of Banking Processing Time

[0024] As shown in Figure 1, the embodiment of the present invention

[0025] Step 201 The banking application processing server (101) can quickly generate electronic banking application forms, and print out various banking applications in one second after the old customer "drips" the ID card and ten seconds after the new customer "drips" the ID card Book.

[0026] Step 202 The mobile phone booking server (102), the banking client installed on the customer's mobile phone, can provide the most likely service according to the customer's own historical data when the customer calls the number and makes an appointment for banking services, and then gives 10 options, after the customer selects, the banking application form will be automatically filled in according to the customer's historical data, and the customer only needs to fill in the amount or necessary elements. After the electronic banki...

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Abstract

The invention discloses a method and system for calculating banking business handling time based on application for banking businesses. The system comprises a server (101) for processing the application for the banking businesses, a mobile phone appointment server (102), a server (103) for calculating banking business handling time, a server (104) for calculating time for completing the handling banking businesses, a server (105) for calculating time for completing the banking businesses to be handled, a buffer time scheduling module (106) and a client historical data server (107). The method includes the steps that the system receives application for electronic banking businesses, time for completing the handling banking businesses, the calculated time for completing the banking businesses to be handled and buffer time, then calculates time of a possessor of the application for the electronic banking businesses for waiting to handle the businesses in client zero-wait business handling channels in banks, the client zero-wait service handling channel with the minimum waiting time is selected, and then a queuing number bar is printed.

Description

technical field [0001] The invention relates to a method and a system for calculating the processing time of the banking business according to the application for the banking business, in particular to a method and a system for accurately calculating the processing time of the banking business according to the application for the banking business. Background technique [0002] In daily life and work, people often need to go to the bank to handle business, and queuing in the bank is a common phenomenon. In response to this phenomenon, some banks have used number calling machines. After customers arrive at the bank branch, they first go to the number calling machine to get a number. The orderliness and comfort of queuing, but there is still the problem of not shortening the time for customers to handle business on site. Whether it is a calling machine, only when it is the customer's turn to handle the business, such as filling in the application form, etc., and the operation ...

Claims

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Application Information

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IPC IPC(8): G06Q40/02
Inventor 谭希韬
Owner 谭希韬
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