Tourist guide service robot

A technology of service robots and tour guides, applied in the field of electromechanical integration in the modern service industry, can solve the problems of human resource consumption, waste, poor reception, etc., and achieve the effects of saving human resources, reducing costs and improving efficiency

Inactive Publication Date: 2014-04-30
CHENGDU VONXAN AUTOMATION SCI & TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Due to the many problems of poor reception in the reception process in the past, it cannot meet the needs of the scenic spot to improve the satisfaction of tourists, and at the same time it causes the consumption and waste of human resources, which in turn affects the reputation of the scenic spot

Method used

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  • Tourist guide service robot

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Embodiment 1

[0015] like figure 1 As shown, the tour guide service robot includes a man-machine intercom system, a 3D vision system, a navigation system, a humanoid limb, and a remote assistance system that are separately connected to the data processing module and have two-way data transmission.

[0016] The man-machine intercom system is connected with the data processing module. The man-machine intercom system can comprehensively process the information from its own modules and transmit the results to the corresponding modules, effectively controlling the user and the robot to obtain each other’s information in a specific order to complete the process. The process of a specific task mainly determines the user's intention based on the current user's discourse information, combined with domain knowledge and dialogue history, and determines the next action the system will take, such as answering tourists' questions and explaining scenic spot knowledge to tourists.

[0017] The 3D vision sy...

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Abstract

The invention discloses a tourist guide service robot which is applied to scenic spots. The tourist guide service robot is characterized by comprising a man-machine intercom system, a 3D visual system, a navigation system, human-simulated limbs and a remote assistance system. The man-machine intercom system is respectively and independently connected with data processing modules and carries out two-way data transmission. The tourist guide service robot has the advantages that the tourist guide service robot replaces scenic spot human guides to explain for tourists, the aim that the robot replaces accompanying explaining is achieved, the influence caused by the non-standard service of a previous explaining mode on customer satisfaction is avoided, the efficiency of the scenic spots receiving clients is improved, manpower resources are saved, scenic spot cost is lowered, and the public praise on the scenic spots is improved.

Description

technical field [0001] The invention relates to a tour guide service robot, in particular to a tour guide service robot that provides explanation services for scenic spot tourists, and belongs to the field of electromechanical integration involving modern service industry. technical background [0002] At present, most scenic spots in scenic spots adopt manual explanation, so as to achieve the purpose of explaining to tourists. Due to the many problems of poor reception in the reception process in the past, it cannot meet the needs of the scenic spot to improve the satisfaction of tourists, and at the same time it causes the consumption and waste of human resources, which in turn affects the reputation of the scenic spot. Contents of the invention [0003] According to the comprehensive system analysis of the above-mentioned problems, the present invention provides a tour guide service robot. The tour guide service robot replaces the artificial tour guide in the scenic spo...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G05B19/418
CPCY02P90/02
Inventor 肖乐刘瑞黄伟
Owner CHENGDU VONXAN AUTOMATION SCI & TECH
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