Resource scheduling system and method

Abstract

The invention discloses a resource scheduling system and method. The method includes the steps that the number of working days of each task and the quantity of resources required on each working day are acquired, so that a scheduling model is generated, and a two-dimensional scheduling oscillograph of the number of working days and the quantity of required resources is obtained; the working time period of each task and the quantity of resources required in each working time period are acquired, and a three-dimensional resource oscillograph is generated based on the number of working days, the working time period and the quantity of required resources; the number of tasks is acquired, a scheduling table is generated according to the number of the tasks and the three-dimensional resource oscillograph, wherein the scheduling table comprises the quantity of the resources which are actually needed in each working time period of each working day and the quantity of the resources which are actually needed on each working day in a predetermined cycle. By means of the resource scheduling system and method, peak adaptive scheduling can be achieved in date dimensionality and in different time periods in 24 hours every day respectively, resources can be scientifically allocated according to the actual demands of the tasks to the maximum degree, and thus the accuracy of scheduling results is improved.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a template-based three-dimensional resource scheduling system and method. Background technique [0002] Many large-scale service-oriented enterprises, such as large-scale call center systems such as telecommunications, finance, and insurance, large-scale engineering projects, large-scale human-intensive processing enterprises, etc., are faced with how to effectively organize and manage resources and tasks, and how to quickly ensure work The smooth development of the project, how to maintain efficient resource utilization. [0003] In the prior art, a method for automatically matching resources and positions is provided, which first generates a position information data table and a resource information data table that participate in the matching, and then sets scheduling rules that match the resources and positions, and automatically The scheduling unit matches the positions an...

AI Technical Summary

Problems solved by technology

However, because the above-mentioned prior art solves the scheduling problem of a single resource, it cannot solve the periodic resource peak adaptation in the actual use process of the enterprise, resulting in low accuracy of scheduling results

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