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Electronic commerce system based on instant messaging application and realization method

A technology of e-commerce and communication applications, applied in the network field, can solve problems such as untimely customer service response, achieve the effect of convenient maintenance of commodity information, guarantee of realism, and real purchase experience

Inactive Publication Date: 2014-11-05
JIEYANG DIANSHANGGANG TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to propose an e-commerce system based on instant messaging applications and its implementation method. It creates a commodity public information database, a commodity-user relationship database, and a commodity experience database on a mobile terminal, so that each user who has purchased a commodity becomes a The product sales customer service solves the problem of untimely customer service response; at the same time, it gets rid of the traditional way of e-commerce through web pages or servers, and realizes the e-commerce technology model relying on instant messaging software

Method used

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  • Electronic commerce system based on instant messaging application and realization method
  • Electronic commerce system based on instant messaging application and realization method
  • Electronic commerce system based on instant messaging application and realization method

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Embodiment approach

[0029] refer to figure 1 , the instant messaging application-based e-commerce system of the present invention is composed of more than one instant messaging client 1, an instant messaging platform 2, and more than one self-service sales client 33. The instant messaging client 1 and the self-service sales client 3 are installed on the mobile terminal, and realize instant messaging through the instant messaging platform 2 . Wherein, the instant messaging client 1 includes a first instant messaging client, a second instant messaging client or even more instant messaging clients.

[0030] refer to figure 2 , the instant messaging client 1 is internally composed of an instant messaging module 11 , a responder 12 , a self-service answering module 13 , a payment bridge 14 and a local commodity experience database 15 . Wherein the instant messaging module 11 is used to realize the instant messaging between the instant messaging clients 1, the instant messaging client 1 and the self...

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Abstract

The invention discloses an electronic commerce system based on instant messaging application and a realization method. The realization method is characterized by comprising the following steps: a self-service selling client side (3) establishes a local commodity public information database and a commodity and user relationship database; a first instant messaging client side establishes a local commodity experience database; the first instant messaging client side sends an instruction message to the self-service selling client side (3); the self-service selling client side (3) identifies the instruction message; automatic response is carried out or an instruction is sent to a dialogue bridge to form a dialogue bridging list, and the instruction message is forwarded; and a responder of a second instant messaging client side sends the instruction message to the self-service selling client side (3), and meanwhile, locality notifies a user by bells or indicator lights.

Description

technical field [0001] The invention relates to the field of network technology, in particular to an instant messaging application-based e-commerce system and its implementation method. Background technique [0002] Instant messaging is an Internet-based instant messaging service. It is a terminal service that allows two or more people to use the Internet to transfer text messages, files, voice and video in real time. Instant messaging can be divided into corporate instant messaging and website instant messaging according to the usage, and can be divided into mobile instant messaging and PC instant messaging according to the loaded objects. Mobile instant messaging is represented by short messages, websites, and video instant messaging. At present, instant messaging applications such as WeChat and QQ have become popular. Through instant messaging software, it has the advantage of combining various channels such as communication at any time, graphics, audio and video. [0...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/00H04L12/58
Inventor 林烁桓林郁岚魏瑞锋
Owner JIEYANG DIANSHANGGANG TECH
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