Service providing method and device

Abstract

The invention provides a service providing method and device. Wherein, the service providing method includes: receiving a service request message, wherein the service request message carries the current location information of the user and the type of service required; according to the service request message, searching for a service provider within the specified range of the location information and capable of providing the service type The contact information of the service provider; the user information is sent to the service provider according to the contact information of the service provider, and the service provider provides the service to the user according to the user information. According to the service providing method provided by the embodiment of the present invention, it can ensure that users can obtain required services in the shortest time, improve service efficiency, and improve user experience.

Description

technical field [0001] The invention relates to the field of service information, in particular to a service providing method and device. Background technique [0002] With the rapid development of smart terminals and communication technologies, people are becoming more and more accustomed to communicating through terminals, and are becoming more and more accustomed to obtaining relevant information about daily life, study and even work through terminals. For example, when a user needs to send a courier, he can contact the courier through the terminal to receive the courier. For another example, when the user needs to order takeaway food, the user can contact service personnel such as restaurants to provide takeaway food through the terminal. [0003] However, in the prior art, when a user needs a certain service, if the contact information of the service provider who can provide the service is not saved in advance, it can only be obtained through the public inquiry agency....

AI Technical Summary

Problems solved by technology

However, after contacting the courier by phone, he learned that the courier's current location is far away from the user, and he could not pick up the package in time, so he sent the courier.

At this time, if the user urgently needs to send the courier, he needs to check the phone numbers of other couriers again, and there is no guarantee that the courier corresponding to the contact information queried again can receive the courier in time and send the courier to the user

[0004] To sum up, in the prior art, when a user needs a certain service, the user needs to store the contact information of the service provider in advance or query the contact information of the service provider, and the operation steps are cumbersome and complicated

Moreover, in the prior art, it is impossible to provide users with contact information of service providers who can serve users in a timely manner based on user information, which reduces user experience.

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