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Remote control method and TV capable of being remotely controlled

A TV and remote control technology, applied in the electronic field, can solve the problems of not being able to see the TV intuitively, and not being able to troubleshoot the TV, so as to achieve the effect of ensuring privacy and security

Inactive Publication Date: 2015-04-01
SICHUAN CHANGHONG ELECTRIC CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, since the customer service cannot visually see the real condition of the TV, professional maintenance personnel are often required to come to the door to repair the TV for the user after personally understanding the situation
Therefore, after the TV set in the prior art breaks down, no matter the customer service or maintenance personnel, it is impossible to eliminate the TV set failure for the user in time.

Method used

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  • Remote control method and TV capable of being remotely controlled
  • Remote control method and TV capable of being remotely controlled
  • Remote control method and TV capable of being remotely controlled

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0035] Embodiment 1 of the present application provides a remote controlled method, such as figure 1 shown, including:

[0036] S101: When the television is powered on and fails, receive a remote control request sent by the control server through the relay server.

[0037] S102: Obtaining a first operation of characterizing by a user to allow establishment of remote control.

[0038] S103: Generate permission information according to the first operation.

[0039] S104: Based on the permission information, the television establishes a first communication connection with the relay server through a network.

[0040] S105: Based on the first communication connection, the television sends, to the relay server, identity information for representing the identity of the television and multiple parameter information for representing a fault.

[0041] S106: Through the relay server, the television establishes a second communication connection with the control server.

[0042] S107: ...

example 1

[0059] Example 1: The identification information of TV A includes that the operating system of TV A is LG webOS system, and the multiple parameter information includes that the adaptive operating system of game a is Android 4.0. It can be seen that the operating system adapted to by game a is different from that of TV A, which causes the TV to malfunction, and game a should be uninstalled to make the TV run normally. Therefore, the control server generates a control command to uninstall the game a, and can further generate a software installation command for the game a adapted to the LG webOS operating system.

example 2

[0060] Example 2: The identification information of TV B includes that the city where TV B is located is Beijing, and the multiple parameter information includes that the TV credit source is a dedicated signal source in Shanghai. It can be seen that because the signal source of TV B is not connected to a signal source that can be identified in the Beijing area, the TV is malfunctioning. Therefore, the control server generates a control command to search for signal sources in the Beijing area and an command to switch signal sources.

[0061] After the at least one control command is generated, the control server sends the at least one control command to the relay server, and the relay server then sends the at least one control command to the television.

[0062] Further, in order to let the control server or the technician at the control server know the result of the TV executing at least one control instruction, after S108, the embodiment of the present application further inc...

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PUM

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Abstract

The invention provides a remote control method and a TV capable of being remotely controlled. The method is used for remotely controlling the TV when the TV is out of order, so that the fault can be removed quickly; moreover, the technical effect of guaranteeing the safety of user privacy is realized. The method comprises the following steps: a remote control request sent by a control server via a relay server is received by the TV when the TV is out of order in a power-on state; a first operation is acquired; permission information is generated according to the first operation; a first communication connection is established between the TV and the relay server according to the permission information; identity information and information about a plurality of parameters are sent by the TV to the relay server; a second communication connection is established between the TV and the control server via the relay server; at least one control command sent by the control server via the relay server is received by the TV; at least one control command is executed to eliminate the fault.

Description

technical field [0001] The invention relates to the field of electronic technology, in particular to a remote controlled method and a television. Background technique [0002] With the continuous development of science and technology, electronic technology has also developed rapidly, and there are more and more types of electronic products, and people have also enjoyed various conveniences brought by the development of science and technology. Now people can enjoy the comfortable life brought by the development of science and technology through various types of electronic devices. [0003] The TV set can convert the TV information of TV stations and satellite TV into video information and audio information, and output them through the screen and audio, so that users can watch TV programs. Now, the functions of TV sets are increasingly rich. In addition to playing TV programs, they can also play other mobile storage devices, such as pictures, audio and video information in U ...

Claims

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Application Information

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IPC IPC(8): H04N21/258H04N21/472H04N21/442
CPCH04N21/258H04N21/44204H04N21/472
Inventor 刘东高向军
Owner SICHUAN CHANGHONG ELECTRIC CO LTD