Method and device for automatic dialogue tool to access third party

Abstract

The invention discloses a method for an automatic dialogue tool to access a third party, comprising: receiving information content sent by a user client, extracting key information from the information content; according to the key information, querying the key information corresponding to the key information information of the third party, and send the queried information of the third party to the user client; receive the information of the third party selected by the user client, and send the access request to the third party selected by the user client The client; after receiving the access response fed back by the third-party client, establishing a communication connection between the user client and the third-party client. The invention also discloses a device for the automatic dialogue tool to access a third party. The invention shortens the time for users to search for third parties, improves the efficiency of user consultation, provides convenience for users, brings a large number of customers to third parties, and shortens the time and cost for third parties to find customers.

Description

technical field [0001] The present invention relates to the field of network technology, and in particular, to a method and device for accessing a third party by an automatic dialogue tool. Background technique [0002] With the development of the Internet and intelligent terminals, various chat software are becoming more and more popular. In some chat software, in addition to regular chatting with peer friends, you can also chat with automatic dialogue tools, such as chatbots. Automatic dialogue tool is a chat tool with automatic reply, one question and one answer, can retrieve the most appropriate answer from the database according to the user's question, and reply to the user to perform some frequently asked questions. However, the current automatic dialogue tools are mainly used for dialogue entertainment, and for some problems that need to be solved by a third party, the automatic dialogue tools can only give a rough answer and cannot directly solve the problem. At thi...

AI Technical Summary

Problems solved by technology

However, the current automatic dialogue tools are mainly used for dialogue entertainment, and for some problems that need to be solved by a third party, the automatic dialogue tools can only give a rough answer and cannot directly solve the problem. At this time, the user still needs to go to contact third party

For example, when a user says "I want to buy a bottle of cold medicine", most of the automatic dialogue tools do not know what it means, and none of the current automatic dialogue tools will help the user to directly contact a drug seller, and cannot Help connect users with common merchants when asking questions

Images