Method and system for operation and maintenance management platform monitoring and fault maintenance

Abstract

The invention discloses a method and a system for operation and maintenance management platform monitoring and fault maintenance. The method comprises the following steps: obtaining monitoring index data according to a preset sampling frequency, the monitoring index data being index data influencing the stable running of an operation and maintenance management platform and oriented to a user or service viewpoint; carrying out real-time processing on the obtained monitoring index data to generate a dynamic trend line with regard to the real-time changes of various monitoring indexes changing with time; carrying out real-time monitoring on the dynamic trend line, and determining the operation and maintenance management platform to be in a normal state or a system abnormity state oriented to the user or service viewpoint according to the relationship between the dynamic trend line and a reference interval; carrying out system fault management and maintenance on the real-time monitoring result. Hence, the embodiment of the invention provides a single and efficient system abnormity robust judgement oriented to a user or service viewpoint, adequately makes up a monitoring scheme based on an infrastructure and oriented to the user or service viewpoint, and greatly improves the capacity of providing comprehensive and effective monitoring and fault management on an operation and maintenance system.

Description

technical field [0001] The invention relates to the technical field of operation and maintenance management, in particular to a method and system for monitoring and fault maintenance of an operation and maintenance management platform. Background technique [0002] All walks of life are using IT information systems more and more extensively and on a large scale. In order to effectively manage these IT systems, they will establish a system operation and maintenance management platform according to their actual situation, so that when the system is abnormal, it can help the operation and maintenance management. Personnel can quickly and accurately locate faults in the system. [0003] The existing operation and maintenance management platform has relatively complete monitoring and management content and methods for infrastructure such as network, host, storage, operating system, middleware, and application. Content and means are still very limited. Specifically, there is cur...

AI Technical Summary

Problems solved by technology

However, since there is no effective monitoring method at present, it cannot respond well in time when such content fails, or cannot effectively recover when the fault is eliminated in time, often causing operation and maintenance accidents, especially for some large networks. products, the impact is more serious

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