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Refund data processing method applied to point-of-sale terminal and correlated systems

A sales terminal and data processing technology, applied in the field of refund data processing, can solve problems affecting customer consumption experience, reduce labor costs and time costs, and improve customer experience

Inactive Publication Date: 2016-04-20
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Since the existing POS refund technology only supports initiating real-time refunds on the POS machine of the original merchant, this results in that the customer must either send the product back to the original merchant (for example, the point of sale of the original merchant) when refunding the refund. Initiate a return transaction to complete a real-time refund; or you need to send the product to another chain store, and the other merchant will complete the refund after multiple approvals and manual adjustments
[0004] That is to say, the existing POS refund technology has the defect that it cannot realize real-time refund processing through merchants that did not initiate the original transaction, which seriously affects the customer's consumption experience

Method used

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  • Refund data processing method applied to point-of-sale terminal and correlated systems
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  • Refund data processing method applied to point-of-sale terminal and correlated systems

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Embodiment Construction

[0025] In order to facilitate the understanding of various aspects, features and advantages of the technical solutions of the present invention, the present invention will be specifically described below in conjunction with the accompanying drawings. It should be understood that the various implementations described below are only for illustration, rather than limiting the protection scope of the present invention.

[0026] Firstly, the names or terms that may be involved in the present invention are explained.

[0027] POS: Point of Sale, sales terminal. It is a device capable of receiving bank card information, having a communication function, and receiving instructions from tellers to complete financial transaction information and related information exchange.

[0028] POSPH: POSPlatformHost, POS front-end system. It is used for message forwarding and preprocessing between POS and the bank's core accounting system, and provides transaction data required for POS monitoring...

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PUM

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Abstract

The invention discloses a refund data processing method applied to a point-of-sale terminal and correlated systems. The method comprises: according to a refund request message sent by a first commercial tenant, a front-end system of a point-of-sale terminal determines a second commercial tenant corresponding to an original transaction correlated to the refund request message; the front-end system of the point-of-sale terminal sends a transaction message carrying the information of the second commercial tenant and the information of the original transaction to a bank account system to carry out account processing; and the front-end system of the point-of-sale terminal receives a response message returned by the bank account system and sends the response message to the first commercial tenant. Therefore, real-time cross-area refund processing can be realized, so that the labor cost and time cost are reduced and the client experience is improved.

Description

technical field [0001] The invention relates to the field of transaction data processing of sales terminals, and more specifically, relates to a refund data processing method and a related system applied to sales terminals. Background technique [0002] When using the sales terminal POS to consume, the bank deducts the consumption amount of the customer's bank card, charges a certain fee, and then deposits the remaining amount into the merchant's settlement account. When customers use POS to return goods, they must initiate on the POS machine of the original merchant. After matching the original consumption transaction, the bank will pay the amount from the merchant’s settlement account and pay the service fee from the bank, and the two will be returned to the customer’s bank account together. [0003] Since the existing POS refund technology only supports initiating real-time refunds on the POS machine of the original merchant, this results in that the customer must either ...

Claims

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Application Information

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IPC IPC(8): G06Q20/20G06Q20/34G06Q20/42
CPCG06Q20/202G06Q20/3415G06Q20/42
Inventor 梁艳姬刘霖罗恕人成亮郑梦喆揭育柱杨蔚然夏圆一吴雪艳陈一龙
Owner CHINA CONSTRUCTION BANK
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