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Service content processing method, device and system

A processing method and content technology, applied in the field of communication, can solve the problem of long time for users to obtain service content and so on

Inactive Publication Date: 2016-06-08
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention provides a method, device and system for processing service content to at least solve the problem that the processing method of service content in the prior art has defects that make it take a long time for users to obtain service content

Method used

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  • Service content processing method, device and system
  • Service content processing method, device and system
  • Service content processing method, device and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment approach 1

[0137] The user dials the restaurant's meal ordering number through the client in the smartphone. When the call is connected, the user informs the waiter that he wants to order a meal. The waiter generates an exclusive menu page and address for the user through the server, and sends the address to the client. Tell the user that the menu address has been sent in the past. After receiving the address, the client notifies the user that there is a menu address and whether to open it. After the user agrees to open it, the client opens the menu page and sends a message to the server indicating that the page has been opened. The server After receiving the message, the same page is also opened on the server side, and the client is notified that the page has been opened. At this time, the user and the waiter can see the same menu page.

[0138]The user selects three dishes on the service page through the client, and informs the waiter by voice that he has selected three dishes, and the ...

Embodiment approach 2

[0140] The user dials the restaurant's meal ordering number through the client in the smartphone. When the call is connected, the user informs the waiter that he wants to order a meal. The waiter generates an exclusive menu page and address for the user through the server, and sends the address to the client. Inform the user that the menu address has been sent to the past. After receiving the address, the client notifies the user of the menu address and whether to open it. After the user agrees to open it, the client opens the menu page and sends a message to the server indicating that the page has been opened. Open the same page and notify the client that the page has been opened, at which point the user and waiter can see the same menu page.

[0141] The user selects three dishes on the page through the client, and informs the waiter by voice that he has selected three dishes, and the client sends the selected operation and related information to the server. After receiving...

Embodiment approach 3

[0143] The user registers on the server through the web page and enters the user's mobile phone and tablet computer, and dials the ordering number of the restaurant through the client in the smart phone. Exclusive menu page and address, and send a notification to the mobile client, indicating that the exclusive service page has been generated. The mobile phone and the tablet computer are connected through bluetooth, and the mobile phone client obtains the identification, name and address information of the tablet computer client through the bluetooth connection. The mobile client sends the information of the tablet client for receiving and displaying the exclusive service page to the server, and requests the server to send the exclusive service page to the tablet client. The received information will send the relevant information of the dedicated service page to the tablet client.

[0144] The tablet client opens the exclusive service page, and sends a message to the server i...

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PUM

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Abstract

The invention discloses a service content processing method, device and system, wherein the method comprises the following steps that: a service side sends address information for displaying a service page to a client side, wherein the service page is used for displaying a service content provided for the client side by the service side; the service side receives the service content selected by the client side according to the service page; and the service side determines a service provided for the client side according to the received service content. By means of the invention, the problem that the service content obtaining time is relatively long due to the fact that a service content processing manner has defects in the related technology can be solved; and thus, the user experience is improved.

Description

technical field [0001] The present invention relates to the communication field, in particular, to a service content processing method, device and system. Background technique [0002] When the existing mobile phone is making a call, especially when making some service calls (such as ordering meals, booking tickets, and telecommunication customer service), the service content can only be obtained through voice. When there are many service contents, it often takes a lot of time. In order to obtain the required service information. At the same time, due to the limitation of the size of the mobile phone screen, the displayed content is also limited, and the relevant buttons of the voice call must be displayed on the mobile phone screen, and at the same time, the visual service content must be displayed, which may easily cause user misoperation and lead to user experience. reduce. [0003] Aiming at the problem that the processing method of the service content in the related t...

Claims

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Application Information

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IPC IPC(8): H04L29/08
CPCH04L65/40H04L67/60H04L67/51
Inventor 姚立哲陈军尚国强
Owner ZTE CORP