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ATM fault monitoring method and device

A fault monitoring and fault technology, which is applied to devices that accept coins, process coins or valuable banknotes, instruments, etc., can solve the problems of reducing the accuracy of ATM monitoring, troubles of operation and maintenance personnel, inconsistent transaction routing, etc., and achieve guaranteed routing. Consistent, guaranteed accuracy and timeliness results

Active Publication Date: 2016-07-27
BANK OF CHINA
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  • Abstract
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  • Claims
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AI Technical Summary

Problems solved by technology

[0003] This kind of fault monitoring method that the ATMC sends the status message directly to the ATMM has the following disadvantages: because the transaction of the ATM machine is sent to the ATMP by the ATMC, and the status is sent to the ATMM by the ATMC, the transaction route is inconsistent
If the connection from ATMC to ATMM is interrupted, but the connection from ATMC to ATMP is normal, it means that ATM machine transactions are normal, but the monitoring system shows that ATM communication is interrupted, which reduces the accuracy of ATM monitoring and causes troubles for operation and maintenance personnel.

Method used

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Embodiment Construction

[0018] The principle and spirit of the present invention will be described below with reference to several exemplary embodiments. It should be understood that these embodiments are given only to enable those skilled in the art to better understand and implement the present invention, rather than to limit the scope of the present invention in any way. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

[0019] Those skilled in the art know that the embodiments of the present invention can be implemented as a system, device, device, method or computer program product. Therefore, the present disclosure may be embodied in the form of complete hardware, complete software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.

[0020] In the embodiments of the present invention, it should be understood that the terms...

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Abstract

The embodiments of the invention provide an ATM fault monitoring method and device. The method comprises the steps that: an ATM preposed system receives a transaction message which is uploaded by an ATM control system and includes an ATM state message; the ATM preposed system sends the ATM state message to an ATM monitoring system; and the ATM monitoring system analyzes the ATM state message and monitors ATM faults in real time. According to the embodiments of the invention, the stage message of an ATM machine and the transaction message are respectively uploaded to the ATMP, then the ATMP forwards the state message to the ATMM, and the consistent route is ensured, so that the accuracy and timeliness of ATM machine fault monitoring are ensured.

Description

technical field [0001] The invention relates to the field of financial security, in particular to an ATM fault monitoring method and device. Background technique [0002] Such as figure 1 As shown, the original ATM machine failure monitoring is that the ATM control system (ATMC) directly sends the status message to the ATM monitoring system (ATMM), and the real transaction (deposit, withdrawal, etc.) message of the ATM machine is directly sent to the front of the ATM directly. configuration system (ATMP). [0003] The fault monitoring method that this ATMC sends the status message directly to the ATMM has the following disadvantages: because the transaction of the ATM machine is sent to the ATMP by the ATMC, and the status is sent to the ATMM by the ATMC, the transaction routes are inconsistent. If the connection from ATMC to ATMM is interrupted, but the connection from ATMC to ATMP is normal, it means that ATM machine transactions are normal, but the monitoring system sho...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07D11/00
CPCG07D11/235
Inventor 郭彦伟马雪莹杜思佳高鹏
Owner BANK OF CHINA
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