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Home customer service quick survey method

A business and fast technology, applied in business, equipment, buying and selling/lease transactions, etc., can solve the problems of customer information, business information and equipment resources not being effectively managed, inaccurate billing and configuration equipment, and waste of equipment resources, etc. The effect of improving service activation rate, census efficiency, and accuracy

Inactive Publication Date: 2016-08-17
INSPUR TIANYUAN COMM INFORMATION SYST CO LTD
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Problems solved by technology

[0003] However, we have been facing a problem. The information survey of the Jiake business that has been opened before the launch of the Jiake business. Taking Yunnan Province as an example, 30% of the Jiake business is the original, resulting in customer information, business information and equipment resources in the comprehensive resource management. The system has not been effectively managed, resulting in waste of equipment resources, inaccurate billing and configuration of equipment, and increased management difficulty

Method used

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  • Home customer service quick survey method

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Embodiment Construction

[0027] The present invention will be further described below in conjunction with the accompanying drawings and specific embodiments.

[0028] A method for quick census of home customer business, the method realizes automatic analysis by entering or importing basic customer information, business information, and occupied equipment resources on the page, and realizes reverse generation of customers, business, equipment and related business resources Data, stored in the comprehensive asset management system; including:

[0029] 1), full address room number,

[0030] Full address room number format: prefecture city#district county#township / administrative village#natural village / street#community#building#unit#floor#room number, use the standard address management function to manage;

[0031] 2), the introduction of various businesses,

[0032] Support the import of broadband services and fixed-line services, and consider the situation of multiple services for one user, use multip...

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Abstract

The invention discloses a method for quick survey of house guest business, which belongs to the field of business survey of mobile house guest business management. In the method, by entering or importing basic customer information, business information, and occupied equipment resources on the page, the program realizes automatic analysis, realizes reverse generation of customer, business, equipment, and related business resource data, and stores them in the comprehensive asset management system. The present invention quickly and effectively incorporates business information into the comprehensive resource management system for unified management, improves the effective utilization rate of equipment resources, and improves the accuracy and manageability of information management.

Description

technical field [0001] The invention relates to the field of business general survey of mobile house guest service management, in particular to a method for quick general survey of house guest business. Background technique [0002] After the mobile operator launches the Jiake system, all Jiake services are activated online through the Jiake system. Customer information and business information, as well as equipment resources such as OLT, ONU, corridor switch, and WBS, are unified into integrated resource management, which can effectively Improve resource utilization and improve management accuracy. [0003] However, we have been facing a problem. The information survey of the Jiake business that has been opened before the launch of the Jiake business. Taking Yunnan Province as an example, 30% of the Jiake business is the original, resulting in customer information, business information and equipment resources in the comprehensive resource management. The system has not bee...

Claims

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Application Information

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IPC IPC(8): G06Q10/10G06Q30/06
CPCG06Q10/10G06Q30/0621
Inventor 赵治国
Owner INSPUR TIANYUAN COMM INFORMATION SYST CO LTD
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