System halt reason check method and device

A technology of crashes and causes, applied in the computer field, can solve problems such as lost work results, inability to judge the system, and crashes will not be fundamentally resolved, so as to achieve the effect of improving user experience

Inactive Publication Date: 2016-09-21
TVMINING BEIJING MEDIA TECH
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  • Summary
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AI Technical Summary

Problems solved by technology

[0002] With the development of science and technology and the improvement of people's living standards, computers have become an irreplaceable and important way for people to work, study, socialize, and entertain; while providing convenience for people's lives, failures such as computer system crashes will inevitably occur The harm of the system crash is self-evident. It not only brings inconvenience to our work, but also often leads to the loss of work results because they are not even saved.
After the system crashes, ordinary users usually cannot judge the real cause of the system crash, and professionals usually solve the problem by reinstalling the system or application software, or replacing the hardware, so the real cause of the crash will not be found. The phenomenon will not be fundamentally resolved

Method used

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  • System halt reason check method and device

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Embodiment Construction

[0048] The preferred embodiments of the present invention will be described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described here are only used to illustrate and explain the present invention, and are not intended to limit the present invention.

[0049] The embodiment of the present disclosure provides a method for checking the cause of the system crash, which is used to confirm the cause of the computer system crash by analyzing the relevant information of the system crash or restart when the system crashes or restarts for unknown reasons, and then fundamentally eliminates the system crash. The phenomenon has been solved and the user experience has been improved. Such as figure 1As shown, the method includes steps S10-S30:

[0050] In step S10, when the system has resumed use after the crash, the system login record and system shutdown and restart time are displayed by calling the last command, and the abn...

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Abstract

The invention discloses a method and device for checking the cause of a system crash, which are used for confirming the cause of a computer system crash. The method includes: when the system has resumed use after the system has crashed, displaying the system login record and the system shutdown and restart time by calling the last command, and searching for abnormal IP login information according to the system login record; displaying the history by calling the history command Command records, and search for non-artificial system shutdown and restart time according to the historical command records and the system shutdown and restart time; call the system information log file, and according to the non-human system shutdown and restart time in the system Find and analyze the cause of the crash in the information log file. When the system crashes or restarts for unknown reasons, the solution confirms the cause of the computer system crash by analyzing the relevant information of the system crash or restart, and then fundamentally solves the crash phenomenon.

Description

technical field [0001] The invention relates to the field of computers, in particular to a method and device for checking the cause of a system crash. Background technique [0002] With the development of science and technology and the improvement of people's living standards, computers have become an irreplaceable and important way for people to work, study, socialize, and entertain; while providing convenience for people's lives, failures such as computer system crashes will inevitably occur It is self-evident that the harm of the system crash is self-evident. It not only brings inconvenience to our work, but also often leads to the loss of work results because they are not even saved. After the system crashes, ordinary users usually cannot judge the real cause of the system crash, and professionals usually solve the problem by reinstalling the system or application software, or replacing the hardware, so the real cause of the crash will not be found. The phenomenon will ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07G06F11/34
CPCG06F11/079G06F11/0715G06F11/3471
Inventor 张新亮
Owner TVMINING BEIJING MEDIA TECH
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